📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Ann Harris 👑
Aug 22, 2025
★★★★☆

Good POS, room to improve

Overall very happy with TouchBistro. The staff scheduling works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Table management
- Kitchen display system
- Staff scheduling

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Sandra Taylor 👑
Aug 15, 2025
★★★★★

Game changer for us

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Real-time reporting
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Susan Taylor 👑
Aug 15, 2025
★★★★☆

Solid choice overall

Good POS for the price. staff scheduling is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Split check feature
- Inventory tracking
- Good support
- Reliable
- Modern interface

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Tom Bradley ⭐
Aug 15, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but reservation system and mobile ordering work exactly as advertised.

👍 Pros

- Loyalty program
- Real-time reporting
- Course firing
- Waitlist management
- Affordable

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Raymond Henderson 👑
Aug 8, 2025
★★★★★

Game changer for us

If you're on the fence about TouchBistro, just do it. We were hesitant at first but the split check feature and loyalty program won us over.

👍 Pros

- Table management
- Kitchen display system
- Course firing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
Aug 8, 2025
★★★★★

Outstanding product

Hands down the best POS for cafe. We've tried Square and Toast before settling on TouchBistro. Much better fit for our needs.

👍 Pros

- Reservation system
- Inventory tracking
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Nathan Foster 👑
Aug 8, 2025
★★★★☆

Good value for money

Good POS for the price. kitchen display system is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Real-time reporting
- Kitchen printer routing
- Waitlist management
- Reliable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Margaret Davis 👑
Aug 8, 2025
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in happy hour pricing. Still working out some kinks with some features require add-ons.

👍 Pros

- Menu customization
- Real-time reporting
- Delivery integration
- Waitlist management

👎 Cons

- Some features require add-ons

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✓ Would recommend
Tiffany Ross 👑
Aug 1, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but staff scheduling and guest profiles work exactly as advertised.

👍 Pros

- Real-time reporting
- Delivery integration
- Waitlist management
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Laura Davis 👑
Aug 1, 2025
★★☆☆☆

Disappointed

Two stars because it occasionally works. system crashes during peak hours is a constant battle. Support takes days to respond.

👍 Pros

- Waitlist management

👎 Cons

- Customer support hours are limited
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend