📊 Rating Breakdown

5 stars
185
4 stars
130
3 stars
37
2 stars
11
1 stars
7

📝 User Reviews (370)

Kyle Thomas 👑
Sep 10, 2025
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Eugene Hill 👑
Sep 10, 2025
★★★★★

Outstanding product

Been using TouchBistro for 8 months now and couldn't be happier. The staff scheduling is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Heather Stewart 👑
Sep 10, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, TouchBistro handles our diner well. kitchen display system is a highlight.

👍 Pros

- Online ordering integration
- Inventory tracking
- Staff scheduling
- Loyalty program
- Modern interface

👎 Cons

- The mobile app needs work
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Stephanie Thompson 👑
Sep 10, 2025
★★★★☆

Mostly satisfied

Four months in and TouchBistro is working well. Staff trained quickly on the kitchen display system. Wish the mobile app needs work was included.

👍 Pros

- Menu customization
- Happy hour pricing
- Tableside ordering
- Waitlist management
- Guest profiles

👎 Cons

- Setup took longer than expected
- Integration options are limited

Was this helpful?
✓ Would recommend
Dennis Cook 👑
Aug 28, 2025
★★★★★

Love this system

Switched from another POS to TouchBistro last year. Best decision we made. tip management and tableside ordering have streamlined our entire operation.

👍 Pros

- Reservation system
- Tableside ordering
- Reliable
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Scott Anderson 👑
Aug 28, 2025
★★★★★

Outstanding product

Implemented TouchBistro across all 4 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Menu customization
- Inventory tracking
- Real-time reporting
- Good support
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
James Sanders 👑
Aug 28, 2025
★★★★☆

Mostly satisfied

Good POS for the price. staff scheduling is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Tip management
- Real-time reporting
- Tableside ordering
- Modifier handling

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Catherine Wilson 👑
Aug 28, 2025
★★★★☆

Recommended with caveats

Good POS for the price. online ordering integration is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Waitlist management

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Sandra White 🌱
Aug 28, 2025
★★★★☆

Mostly satisfied

We've been on TouchBistro for 6 months. Does everything we need. tip management is great, wish the offline mode is limited was better.

👍 Pros

- Tip management
- Loyalty program
- Kitchen printer routing
- Modifier handling
- Waitlist management

👎 Cons

- Some features require add-ons

Was this helpful?
✓ Would recommend
Kyle Ross 👑
Aug 28, 2025
★★★★☆

Great system with minor issues

Good POS for the price. tip management is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Split check feature
- Reservation system
- Staff scheduling
- Tableside ordering

👎 Cons

- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend