📊 Rating Breakdown

5 stars
30
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (83)

Kimberly Watson 👑
Dec 29, 2023
★★★☆☆

Average experience

It works, but that's about it. reservation system is decent. We expected more from guest profiles based on the demos.

👍 Pros

- Mobile ordering
- Modern interface

👎 Cons

- Setup took longer than expected

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Kenneth Scott 👑
Dec 29, 2023
★☆☆☆☆

Avoid at all costs

Do not buy. integration failures with third-party apps crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Happy hour pricing
- Kitchen printer routing

👎 Cons

- Offline mode is limited
- Integration options are limited
- Printer connectivity problems
- Data loss after updates

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Laura Davis 👑
Nov 5, 2023
★★★☆☆

Decent but frustrating

It works, but that's about it. menu customization is decent. We expected more from waitlist management based on the demos.

👍 Pros

- Split check feature
- Affordable

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Sharon Richardson 👑
Sep 29, 2023
★★☆☆☆

Expected more

Disappointing experience with Thrive POS. The inventory tracking rarely works as advertised. login issues for staff has cost us customers.

👍 Pros

- Table management
- Kitchen display system

👎 Cons

- Reporting could be more detailed
- Integration options are limited
- Integration failures with third-party apps
- Login issues for staff

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Lisa Nelson 👑
Aug 23, 2023
★★★★☆

Reliable and functional

Does what it promises. The kitchen display system is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Tip management
- Good support
- Reliable
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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Heather Brooks 👑
Aug 23, 2023
★★★☆☆

Room for improvement

Middle of the road. Thrive POS works for basic bistro needs. If you need advanced online ordering integration, look elsewhere.

👍 Pros

- Real-time reporting
- Guest profiles

👎 Cons

- Offline mode is limited

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Susan Moore 👑
Jun 26, 2023
★★★★☆

Mostly satisfied

Does what it promises. The inventory tracking is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Menu customization
- Staff scheduling
- Real-time reporting
- Modifier handling

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Customer support hours are limited

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Joyce Davis 👑
Jun 6, 2023
★★★★★

Worth every penny

Been using Thrive POS for 11 months now and couldn't be happier. The table management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Happy hour pricing
- Kitchen printer routing
- Modifier handling
- Reliable

👎 Cons

- None so far

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Nathan Foster 👑
Jun 6, 2023
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Thrive POS handles our restaurant well. tip management is a highlight.

👍 Pros

- Kitchen display system
- Online ordering integration
- Split check feature
- Course firing
- Guest profiles

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Offline mode is limited

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Laura Jackson 👑
Jun 6, 2023
★★★☆☆

Room for improvement

Mixed feelings about Thrive POS. The online ordering integration is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Kitchen printer routing

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend