📊 Rating Breakdown

5 stars
30
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (83)

Diane Green 👑
Jul 25, 2024
★★★★☆

Recommended with caveats

Great menu customization, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a fast casual spot.

👍 Pros

- Table management
- Reservation system
- Mobile ordering
- Real-time reporting
- Modifier handling

👎 Cons

- Customer support hours are limited

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Nicole Carter 👑
Jun 25, 2024
★★★★☆

Works great for us

Overall very happy with Thrive POS. The split check feature works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Mobile ordering
- Modern interface

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Carol Reed 👑
Jun 25, 2024
★★☆☆☆

Not as advertised

Regret switching to Thrive POS. The reservation system looked great but system crashes during peak hours has made daily operations difficult.

👍 Pros

- Split check feature
- Kitchen printer routing
- Course firing

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Reports showing incorrect data
- Slow transaction processing
- Data loss after updates

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Marcus Cooper 👑
Jun 10, 2024
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Thrive POS. The online ordering integration alone was worth the switch.

👍 Pros

- Tableside ordering
- Modifier handling
- Waitlist management
- Easy to use

👎 Cons

- None so far

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Sandra Nguyen 👑
May 26, 2024
★★★★★

Love this system

Owner of brewery here. Thrive POS has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Tip management
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Peter Stewart 👑
May 10, 2024
★★★★☆

Works great for us

Solid POS system. happy hour pricing is excellent, kitchen printer routing could use some improvement. Still recommend for cafe.

👍 Pros

- Online ordering integration
- Staff scheduling
- Loyalty program
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Susan Taylor 👑
Apr 24, 2024
★★★★★

Best decision for our business

Switched from Aloha to Thrive POS last year. Best decision we made. happy hour pricing and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Mobile ordering
- Tableside ordering
- Reliable
- Quick setup

👎 Cons

- None so far

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Eric Sanders 👑
Mar 23, 2024
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Kitchen display system
- Delivery integration
- Affordable
- Quick setup

👎 Cons

- None so far

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Scott Peterson 👑
Mar 23, 2024
★★★★★

Game changer for us

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Happy hour pricing
- Guest profiles
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Kenneth Scott 👑
Feb 1, 2024
★☆☆☆☆

Worst POS ever

One star is generous. system crashes during peak hours every single day. Going back to our old system.

👍 Pros

- Real-time reporting

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Reports showing incorrect data
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend