📊 Rating Breakdown

5 stars
60
4 stars
69
3 stars
26
2 stars
12
1 stars
5

📝 User Reviews (172)

Raymond Sullivan 👑
Jul 10, 2025
★★★☆☆

Not bad, not great

Functional but underwhelming. inventory tracking sold us on SumUp but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Menu customization
- Course firing

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Christina Martin 👑
Jul 10, 2025
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. SumUp handles transactions fine but system crashes during peak hours is a real problem.

👍 Pros

- Menu customization
- Tip management

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

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Helen Stewart 👑
Jul 10, 2025
★★★★★

Exceeded expectations

Five stars because they earned it. Been with SumUp for 1 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Inventory tracking
- Loyalty program
- Modifier handling
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Tom Barnes 👑
Jun 23, 2025
★★★★☆

Good value for money

Good system, good support. The split check feature is what sold us. Would love to see better receipt customization is basic in future updates.

👍 Pros

- Course firing
- Waitlist management
- Guest profiles

👎 Cons

- Setup took longer than expected

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Chris Hall 👑
Jun 23, 2025
★★★★★

Perfect for our needs

Third POS system we've tried. Finally found the right one with SumUp. The kitchen display system alone was worth the switch.

👍 Pros

- Online ordering integration
- Inventory tracking
- Happy hour pricing
- Guest profiles

👎 Cons

- None so far

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Angela Reed 👑
Jun 23, 2025
★★★★★

Love this system

Family bistro for 30 years. SumUp modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Split check feature
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Mike Chen ⭐
Jun 15, 2025
★★★☆☆

Not bad, not great

It works, but that's about it. menu customization is decent. We expected more from loyalty program based on the demos.

👍 Pros

- Loyalty program
- Easy to use

👎 Cons

- Customer support hours are limited

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Donna Alexander 👑
Jun 6, 2025
★★★★★

Game changer for us

Implemented SumUp across all 8 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Split check feature
- Real-time reporting
- Modifier handling
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
May 28, 2025
★★★★★

Worth every penny

We run a busy fine dining establishment and SumUp handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Kitchen printer routing
- Guest profiles
- Quick setup

👎 Cons

- None so far

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Sharon Rivera 👑
May 19, 2025
★★★★☆

Reliable and functional

Solid POS system. inventory tracking is excellent, loyalty program could use some improvement. Still recommend for bar.

👍 Pros

- Table management
- Online ordering integration
- Good support

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend