📊 Rating Breakdown

5 stars
60
4 stars
69
3 stars
26
2 stars
12
1 stars
5

📝 User Reviews (172)

Carol Reed 👑
2w ago
★★★★☆

Reliable and functional

Overall very happy with SumUp. The split check feature works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Tip management
- Reservation system
- Delivery integration
- Tableside ordering
- Modern interface

👎 Cons

- Offline mode is limited

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Tiffany Wright 👑
2w ago
★★★★★

Best decision for our business

Switched from Lightspeed to SumUp last year. Best decision we made. staff scheduling and tableside ordering have streamlined our entire operation.

👍 Pros

- Tableside ordering
- Course firing
- Easy to use
- Affordable
- Modern interface

👎 Cons

- None so far

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Sharon Rivera 👑
2w ago
★★★★★

Exceeded expectations

Five stars because they earned it. Been with SumUp for 1 years. Every update makes the system better.

👍 Pros

- Reservation system
- Happy hour pricing
- Tableside ordering
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jennifer Walsh ⭐
2w ago
★★★★☆

Happy with SumUp

Four months in and SumUp is working well. Staff trained quickly on the happy hour pricing. Wish customer support hours are limited was included.

👍 Pros

- Kitchen display system
- Reservation system
- Mobile ordering
- Loyalty program

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

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Raymond Chen 👑
2w ago
★★★★★

Excellent POS system!

Switched from our old register to SumUp last year. Best decision we made. happy hour pricing and modifier handling have streamlined our entire operation.

👍 Pros

- Kitchen printer routing
- Easy to use
- Reliable

👎 Cons

- None so far

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Raymond Ward 👑
3w ago
★★★★★

Love this system

Switched from Aloha to SumUp last year. Best decision we made. split check feature and tableside ordering have streamlined our entire operation.

👍 Pros

- Split check feature
- Reservation system
- Loyalty program
- Modifier handling
- Course firing

👎 Cons

- None so far

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Tom Hill 👑
3w ago
★★★★☆

Reliable and functional

Happy with our purchase. SumUp runs our sports bar smoothly. The staff scheduling took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Inventory tracking
- Delivery integration
- Guest profiles
- Affordable

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Scott Adams 👑
3w ago
★★★★★

Excellent POS system!

Our fast casual spot does 200+ transactions daily. SumUp never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Waitlist management
- Guest profiles

👎 Cons

- None so far

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Kevin O'Brien 🌱
3w ago
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but reservation system and modifier handling work exactly as advertised.

👍 Pros

- Online ordering integration
- Guest profiles
- Easy to use

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

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Nicole Adams ⭐
Oct 28, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with the learning curve was steep.

👍 Pros

- Menu customization
- Tip management
- Guest profiles

👎 Cons

- Receipt customization is basic

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✓ Would recommend