📊 Rating Breakdown

5 stars
60
4 stars
69
3 stars
26
2 stars
12
1 stars
5

📝 User Reviews (172)

Jennifer Walsh ⭐
Oct 18, 2023
★★★★★

Finally found the right POS

Been using SumUp for 9 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Frances Russell 👑
Sep 29, 2023
★★★★★

Exceeded expectations

If you're on the fence about SumUp, just do it. We were hesitant at first but the inventory tracking and tableside ordering won us over.

👍 Pros

- Menu customization
- Reservation system
- Loyalty program
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Tom Cook 👑
Sep 11, 2023
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but reservation system and kitchen printer routing work exactly as advertised.

👍 Pros

- Online ordering integration
- Split check feature
- Inventory tracking
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Jerry Davis 👑
Sep 11, 2023
★★★★☆

Good value for money

Overall very happy with SumUp. The happy hour pricing works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Menu customization
- Real-time reporting
- Affordable
- Quick setup

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Tyler King 👑
Sep 11, 2023
★★★★★

Highly recommend SumUp

The staff scheduling feature alone pays for itself. Add in modifier handling and it's a no-brainer for any sports bar.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Carlos Rodriguez ⭐
Aug 23, 2023
★★★★☆

Reliable and functional

Does what it promises. The menu customization is particularly useful for our taco shop. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Split check feature
- Waitlist management

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Gregory Watson 👑
Aug 23, 2023
★★★★★

Best decision for our business

If you're on the fence about SumUp, just do it. We were hesitant at first but the menu customization and tableside ordering won us over.

👍 Pros

- Table management
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kenneth Ramos 👑
Jul 15, 2023
★★★★☆

Mostly satisfied

Solid POS system. kitchen display system is excellent, waitlist management could use some improvement. Still recommend for bar.

👍 Pros

- Kitchen display system
- Mobile ordering
- Real-time reporting
- Waitlist management
- Affordable

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Nancy Sanders 👑
Jul 15, 2023
★★★★★

Love this system

Implemented SumUp across all 6 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Menu customization
- Real-time reporting
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Paul Murphy 👑
Jun 26, 2023
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, SumUp handles our diner well. reservation system is a highlight.

👍 Pros

- Kitchen display system
- Reservation system
- Mobile ordering
- Modifier handling
- Good support

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend