📊 Rating Breakdown

5 stars
60
4 stars
69
3 stars
26
2 stars
12
1 stars
5

📝 User Reviews (172)

Brenda Lewis 👑
Dec 8, 2024
★★★★★

Love this system

The happy hour pricing feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any brewery.

👍 Pros

- Table management
- Mobile ordering
- Waitlist management
- Guest profiles

👎 Cons

- None so far

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Karen Ross 👑
Nov 25, 2024
★★☆☆☆

Looking for alternatives

Regret switching to SumUp. The online ordering integration looked great but credit card processing failures has made daily operations difficult.

👍 Pros

- Modern interface

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Customer support hours are limited
- Data loss after updates

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Adam Bennett 👑
Oct 30, 2024
★★★☆☆

Average experience

Average POS system. Does the basics fine. menu customization works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Menu customization
- Real-time reporting

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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Ashley Miller 👑
Oct 30, 2024
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. staff scheduling works well but printer connectivity problems has been frustrating. Considering options.

👍 Pros

- Reliable

👎 Cons

- The learning curve was steep

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Lauren Butler 👑
Oct 30, 2024
★★★★★

Best decision for our business

If you're on the fence about SumUp, just do it. We were hesitant at first but the table management and loyalty program won us over.

👍 Pros

- Kitchen display system
- Split check feature
- Good support

👎 Cons

- None so far

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Diane Green 👑
Oct 17, 2024
★★★★☆

Reliable and functional

Good system, good support. The split check feature is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Delivery integration
- Tableside ordering
- Good support
- Affordable
- Quick setup

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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Lisa Nguyen ⭐
Oct 17, 2024
★★★☆☆

Not bad, not great

We use SumUp for our restaurant. kitchen display system is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Happy hour pricing
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Amanda Wright 👑
Sep 20, 2024
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, SumUp handles our bakery well. staff scheduling is a highlight.

👍 Pros

- Online ordering integration
- Mobile ordering
- Delivery integration
- Modifier handling
- Good support

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Lauren Powell 👑
Sep 20, 2024
★★★★★

Game changer for us

Been using SumUp for 2 months now and couldn't be happier. The online ordering integration is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Reservation system
- Modifier handling
- Waitlist management

👎 Cons

- None so far

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James Wilson ⭐
Sep 6, 2024
★★★★☆

Solid choice overall

Good POS for the price. menu customization is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Staff scheduling
- Real-time reporting
- Modifier handling
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend