📊 Rating Breakdown

5 stars
22
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (65)

Elizabeth Mitchell 👑
May 1, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with Stripe Terminal for 3 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Sales analytics
- Commission tracking
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Raymond Sullivan 👑
Mar 21, 2025
★★★★☆

Happy with Stripe Terminal

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with customer support hours are limited.

👍 Pros

- Employee management
- Stock alerts
- Loyalty rewards
- Reliable

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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Nicole Adams ⭐
Feb 28, 2025
★★★★☆

Does the job well

We've been on Stripe Terminal for 22 months. Does everything we need. returns processing is great, wish the offline mode is limited was better.

👍 Pros

- Customer tracking
- Multi-location sync
- Returns processing
- Loyalty rewards
- Easy to use

👎 Cons

- Receipt customization is basic

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Chris Johnson 👑
Feb 28, 2025
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. Stripe Terminal handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Commission tracking
- Reliable
- Affordable

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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Emily Zhang ⭐
Feb 28, 2025
★☆☆☆☆

Don't make our mistake

Worst POS decision we made. inventory sync issues between locations constantly. The stock alerts they advertise? Doesn't work half the time.

👍 Pros

- Barcode scanning

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Reports showing incorrect data
- Data loss after updates
- Login issues for staff

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Karen Johnson 👑
Feb 17, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. Stripe Terminal runs our grocery store smoothly. The barcode scanning took some getting used to but works well now.

👍 Pros

- Inventory management
- Multi-location sync
- Gift card system
- Returns processing
- Matrix inventory

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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Rachel Barnes 👑
Feb 17, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with offline mode is limited.

👍 Pros

- Customer tracking
- Multi-location sync
- Vendor management
- Price labeling

👎 Cons

- Receipt customization is basic

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Brittany Moore 👑
Jan 1, 2025
★★★★★

Perfect for our needs

Implemented Stripe Terminal across all 6 locations. Consistent performance and the purchase orders makes multi-store management easy.

👍 Pros

- Multi-location sync
- Stock alerts
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Kimberly Lewis 👑
Nov 25, 2024
★★★★★

Excellent POS system!

We run a busy retail store and Stripe Terminal handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Inventory management
- Time clock
- Easy to use
- Good support

👎 Cons

- None so far

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Susan Taylor 👑
Oct 30, 2024
★★★★★

Perfect for our needs

Coming from an old-school register, Stripe Terminal was a game changer. Easy setup, great training, and the customer tracking is fantastic.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Reliable

👎 Cons

- None so far

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✓ Would recommend