📊 Rating Breakdown

5 stars
22
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (65)

Brenda Lewis 👑
Jul 17, 2025
★★★★★

Exceeded expectations

Coming from an old-school register, Stripe Terminal was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Gift card system
- Vendor management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Margaret Davis 👑
Jul 10, 2025
★★★★☆

Great system with minor issues

Four months in and Stripe Terminal is working well. Staff trained quickly on the employee management. Wish setup took longer than expected was included.

👍 Pros

- Gift card system
- Vendor management
- Commission tracking
- Matrix inventory
- Affordable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Rachel Sullivan 👑
Jul 2, 2025
★★★★★

Highly recommend Stripe Terminal

Been using Stripe Terminal for 5 months now and couldn't be happier. The purchase orders is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Customer tracking
- Commission tracking
- Customer database
- Time clock
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Michelle Hughes 👑
Jul 2, 2025
★★★★☆

Mostly satisfied

Good system, good support. The purchase orders is what sold us. Would love to see better the learning curve was steep in future updates.

👍 Pros

- Employee management
- Price labeling
- Matrix inventory
- Discount scheduling
- Modern interface

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Marcus Cooper 👑
Jun 23, 2025
★★★★☆

Does the job well

Solid POS system. purchase orders is excellent, sales analytics could use some improvement. Still recommend for grocery store.

👍 Pros

- Inventory management
- Barcode scanning
- Returns processing
- Easy to use

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Carlos Hall 👑
Jun 23, 2025
★★☆☆☆

Disappointed

Regret switching to Stripe Terminal. The stock alerts looked great but reports showing incorrect data has made daily operations difficult.

👍 Pros

- Inventory management

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Sandra White 🌱
Jun 15, 2025
★☆☆☆☆

Terrible experience

Terrible experience. System down more than it's up. data loss after updates is apparently a known issue they won't fix.

👍 Pros

- Gift card system
- Layaway feature
- Discount scheduling

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic
- Reports showing incorrect data

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✓ Would recommend
Susan Wallace 👑
May 19, 2025
★★★★★

Highly recommend Stripe Terminal

Implemented Stripe Terminal across all 4 locations. Consistent performance and the purchase orders makes multi-store management easy.

👍 Pros

- Returns processing
- Price labeling
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Raymond Harris 👑
May 19, 2025
★★★★★

Exceeded expectations

Our grocery store does 200+ transactions daily. Stripe Terminal never skips a beat. layaway feature saves us hours every week.

👍 Pros

- Customer tracking
- Gift card system
- Price labeling
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Brenda Johnson 👑
May 10, 2025
★★★☆☆

Decent but frustrating

It works, but that's about it. stock alerts is decent. We expected more from time clock based on the demos.

👍 Pros

- Discount scheduling

👎 Cons

- Receipt customization is basic

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✓ Would recommend