📊 Rating Breakdown

5 stars
45
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (91)

Sarah Martinez ⭐
Aug 8, 2025
★★★★★

Perfect for our needs

Family liquor store for 30 years. Stax modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Stock alerts
- Sales analytics
- Vendor management

👎 Cons

- None so far

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✓ Would recommend
Sean Stewart 👑
Jul 17, 2025
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent employee management. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Multi-location sync
- Customer database
- Matrix inventory
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Collins 👑
Jul 10, 2025
★★★★★

Best decision for our business

If you're on the fence about Stax, just do it. We were hesitant at first but the employee management and loyalty rewards won us over.

👍 Pros

- Purchase orders
- Vendor management
- Commission tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Chris Wood 👑
Jul 2, 2025
★★☆☆☆

Not as advertised

Save yourself the trouble. Stax has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Good support
- Quick setup

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Integration options are limited
- Data loss after updates
- Integration failures with third-party apps

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Robert Garcia 👑
Jun 23, 2025
★★★★☆

Solid choice overall

Good POS for the price. customer tracking is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Customer database
- Matrix inventory
- Modern interface

👎 Cons

- Integration options are limited

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✓ Would recommend
Brittany Moore 👑
Jun 23, 2025
★☆☆☆☆

Terrible experience

Worst POS decision we made. integration failures with third-party apps constantly. The returns processing they advertise? Doesn't work half the time.

👍 Pros

- E-commerce integration
- Sales analytics
- Matrix inventory

👎 Cons

- Inventory sync issues between locations
- Printer connectivity problems
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend
Carol Reed 👑
Jun 15, 2025
★★★★★

Love this system

Our thrift store does 200+ transactions daily. Stax never skips a beat. layaway feature saves us hours every week.

👍 Pros

- Stock alerts
- Loyalty rewards
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Juan Rivera 👑
May 28, 2025
★★★★☆

Great system with minor issues

Great customer tracking, decent loyalty rewards. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- Inventory management
- Barcode scanning
- Customer tracking
- Discount scheduling
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Henry Martin 👑
May 19, 2025
★★★★☆

Reliable and functional

We've been on Stax for 15 months. Does everything we need. multi-location sync is great, wish the some features require add-ons was better.

👍 Pros

- Layaway feature
- Reliable
- Affordable

👎 Cons

- Some features require add-ons

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Nicole Nelson 👑
May 19, 2025
★★★★☆

Works great for us

Overall very happy with Stax. The purchase orders works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Returns processing
- E-commerce integration
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend