📊 Rating Breakdown

5 stars
68
4 stars
48
3 stars
14
2 stars
4
1 stars
3

📝 User Reviews (137)

Eric Coleman 👑
Aug 8, 2025
★☆☆☆☆

Terrible experience

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- Reservation system
- Loyalty program
- Waitlist management

👎 Cons

- Setup took longer than expected
- Credit card processing failures
- Reports showing incorrect data
- Login issues for staff

Was this helpful?
✓ Would recommend
Jessica Price 👑
Aug 8, 2025
★☆☆☆☆

Worst POS ever

Worst POS decision we made. integration failures with third-party apps constantly. The happy hour pricing they advertise? Doesn't work half the time.

👍 Pros

- Easy to use
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Some features require add-ons
- Offline mode is limited
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Tom Bradley ⭐
Jul 25, 2025
★★★☆☆

Has potential

Decent system with some frustrating limitations. table management is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Real-time reporting
- Modifier handling
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited

Was this helpful?
✓ Would recommend
Catherine Alexander 👑
Jul 17, 2025
★★★★★

Perfect for our needs

The tip management feature alone pays for itself. Add in course firing and it's a no-brainer for any taco shop.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Adam Flores 👑
Jul 10, 2025
★★★★☆

Great system with minor issues

Great staff scheduling, decent delivery integration. Support could be faster but they do resolve issues. Good value for a bakery.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Donna Washington 👑
Jul 10, 2025
★★★☆☆

Not bad, not great

Functional but underwhelming. happy hour pricing sold us on Square for Restaurants but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Split check feature

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

Was this helpful?
✓ Would recommend
Nicole Carter 👑
Jun 23, 2025
★★☆☆☆

Disappointed

Disappointing experience with Square for Restaurants. The tip management rarely works as advertised. payment terminal disconnects has cost us customers.

👍 Pros

- Real-time reporting
- Waitlist management
- Quick setup

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Joyce Chen 👑
Jun 15, 2025
★★☆☆☆

Expected more

Save yourself the trouble. Square for Restaurants has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Happy hour pricing
- Good support

👎 Cons

- Some features require add-ons
- System crashes during peak hours
- Slow transaction processing
- Integration failures with third-party apps

Was this helpful?
✓ Would recommend
Angela Long 👑
Jun 6, 2025
★★★★★

Game changer for us

Our accountant loves the happy hour pricing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Menu customization
- Split check feature
- Reservation system
- Course firing
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Rachel Barnes 👑
May 28, 2025
★★★★☆

Reliable and functional

Good POS for the price. inventory tracking is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Reservation system
- Loyalty program
- Guest profiles

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend