📊 Rating Breakdown

5 stars
32
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (94)

Kimberly Lewis 👑
Aug 23, 2024
★★★☆☆

Mixed feelings

It works, but that's about it. returns processing is decent. We expected more from time clock based on the demos.

👍 Pros

- Employee management

👎 Cons

- Integration options are limited

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Sandra Nguyen 👑
Jul 25, 2024
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Square POS handles our bookstore well. purchase orders is a highlight.

👍 Pros

- Stock alerts
- E-commerce integration
- Vendor management
- Reliable

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Michelle Chen 👑
Jul 10, 2024
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. Square POS handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Returns processing

👎 Cons

- Some features require add-ons

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Kyle Ross 👑
Jul 10, 2024
★☆☆☆☆

Don't make our mistake

Avoid Square POS. credit card processing failures from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Purchase orders
- Employee management
- Layaway feature

👎 Cons

- Setup took longer than expected
- Inventory sync issues between locations
- Printer connectivity problems
- Slow transaction processing
- Data loss after updates

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Nicole Adams ⭐
Jun 25, 2024
★★☆☆☆

Looking for alternatives

Save yourself the trouble. Square POS has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Customer tracking
- Price labeling
- Matrix inventory

👎 Cons

- System crashes during peak hours
- Printer connectivity problems
- Payment terminal disconnects

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Brittany Kim 👑
Jun 10, 2024
★★★★☆

Solid choice overall

Does what it promises. The purchase orders is particularly useful for our retail store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Sales analytics
- Price labeling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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Joyce Barnes 👑
Jun 10, 2024
★★★★☆

Good POS, room to improve

Happy with our purchase. Square POS runs our gift shop smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Returns processing
- Discount scheduling

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

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Mike Murphy 👑
May 10, 2024
★★★★★

Worth every penny

Switched from another POS to Square POS last year. Best decision we made. purchase orders and customer database have streamlined our entire operation.

👍 Pros

- Returns processing
- Customer database
- Modern interface

👎 Cons

- None so far

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Raymond Miller 👑
May 10, 2024
★★★★☆

Mostly satisfied

Does what it promises. The employee management is particularly useful for our gift shop. Minor gripes but overall satisfied.

👍 Pros

- Employee management
- Layaway feature
- Returns processing
- Easy to use
- Reliable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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Brenda Park 👑
Apr 8, 2024
★★★★★

Worth every penny

Implemented Square POS across all 2 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Inventory management
- Purchase orders
- Loyalty rewards
- Vendor management
- Reliable

👎 Cons

- None so far

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✓ Would recommend