📊 Rating Breakdown

5 stars
32
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (94)

Dennis Cook 👑
May 28, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Square POS for 3 years. Every update makes the system better.

👍 Pros

- Inventory management
- Time clock
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Raymond Henderson 👑
May 10, 2025
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with Square POS. The purchase orders alone was worth the switch.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Sales analytics
- Vendor management
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Frances Davis 👑
May 10, 2025
★★★★★

Love this system

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Employee management
- Gift card system
- Commission tracking
- Customer database
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Amy Reed 👑
May 10, 2025
★★★★☆

Solid choice overall

Good POS for the price. layaway feature is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Layaway feature
- Returns processing
- Loyalty rewards
- Quick setup

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Tiffany Ross 👑
Apr 21, 2025
★★★★★

Love this system

If you're on the fence about Square POS, just do it. We were hesitant at first but the employee management and sales analytics won us over.

👍 Pros

- Multi-location sync
- Sales analytics
- Price labeling
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Susan Wallace 👑
Apr 21, 2025
★★★☆☆

Decent but frustrating

Functional but underwhelming. purchase orders sold us on Square POS but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Vendor management

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Emily Rodriguez 👑
Apr 21, 2025
★☆☆☆☆

Complete waste of money

One star is generous. slow transaction processing every single day. Going back to our old system.

👍 Pros

- Gift card system
- Good support

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Data loss after updates

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✓ Would recommend
Brenda Johnson 👑
Apr 1, 2025
★★★★★

Best decision for our business

Implemented Square POS across all 3 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Returns processing
- Stock alerts
- Commission tracking
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Raymond Ward 👑
Feb 17, 2025
★★★☆☆

Has potential

We use Square POS for our smoke shop. employee management is useful. However, login issues for staff has caused headaches. Looking at alternatives.

👍 Pros

- Stock alerts
- Price labeling
- Modern interface

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend
Raymond Chen 👑
Dec 20, 2024
★★★★★

Exceeded expectations

Family boutique for 30 years. Square POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Inventory management
- Vendor management
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend