📊 Rating Breakdown

5 stars
32
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (94)

Marcus Powell 👑
Sep 4, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. customer tracking works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Quick setup

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Raymond Miller 👑
Aug 28, 2025
★★★★★

Exceeded expectations

Switched from a competitor system to Square POS last year. Best decision we made. gift card system and loyalty rewards have streamlined our entire operation.

👍 Pros

- Sales analytics
- Commission tracking
- Customer database
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Carlos Hughes 👑
Aug 28, 2025
★★★★☆

Solid choice overall

Good POS for the price. barcode scanning is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Multi-location sync
- Customer database
- Matrix inventory
- Time clock

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

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Diane Green 👑
Aug 8, 2025
★★★★☆

Happy with Square POS

Good POS for the price. layaway feature is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Inventory management
- Multi-location sync
- Employee management
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Jerry Green 👑
Jul 25, 2025
★★★★★

Game changer for us

Switched from Aloha to Square POS last year. Best decision we made. purchase orders and matrix inventory have streamlined our entire operation.

👍 Pros

- Inventory management
- Purchase orders
- Employee management
- Layaway feature
- Matrix inventory

👎 Cons

- None so far

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Adam Bennett 👑
Jul 10, 2025
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent customer tracking. What more could you ask for? Been a customer for 4 years.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Matrix inventory
- Time clock

👎 Cons

- None so far

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Frank Wood 👑
Jul 10, 2025
★★★★☆

Works great for us

Does what it promises. The barcode scanning is particularly useful for our liquor store. Minor gripes but overall satisfied.

👍 Pros

- Matrix inventory
- Discount scheduling
- Affordable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Jason Nguyen 👑
Jul 10, 2025
★★★★☆

Great system with minor issues

Good POS for the price. stock alerts is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Purchase orders
- Layaway feature
- Commission tracking
- Customer database
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Susan Johnson 👑
Jun 23, 2025
★★★☆☆

Mixed feelings

Mixed feelings about Square POS. The returns processing is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Affordable

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Catherine Alexander 👑
Jun 15, 2025
★★☆☆☆

Would not recommend

Can't recommend. We liked the gift card system demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Loyalty rewards
- Sales analytics
- Price labeling

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Some features require add-ons
- Slow transaction processing

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✓ Would recommend