📊 Rating Breakdown

5 stars
32
4 stars
38
3 stars
14
2 stars
7
1 stars
3

📝 User Reviews (94)

Megan Foster 👑
Oct 16, 2025
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but gift card system and sales analytics work exactly as advertised.

👍 Pros

- Price labeling
- Matrix inventory
- Affordable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Brenda Park 👑
Oct 16, 2025
★★★☆☆

Mixed feelings

We use Square POS for our retail store. inventory management is useful. However, integration failures with third-party apps has caused headaches. Looking at alternatives.

👍 Pros

- Gift card system
- Vendor management

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Eric Sanders 👑
Oct 11, 2025
★★★★★

Finally found the right POS

Owner of smoke shop here. Square POS has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Customer database
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Harold Reed 👑
Oct 7, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Square POS runs our pet store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Multi-location sync
- Gift card system
- Stock alerts
- Time clock
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Helen Stewart 👑
Sep 26, 2025
★★☆☆☆

Looking for alternatives

Save yourself the trouble. Square POS has potential but reports showing incorrect data and poor support make it not worth it.

👍 Pros

- Gift card system
- Commission tracking
- Good support

👎 Cons

- Receipt customization is basic
- Integration options are limited
- Reports showing incorrect data
- Slow transaction processing
- Login issues for staff

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✓ Would recommend
Carol Reed 👑
Sep 21, 2025
★★★★★

Excellent POS system!

Been using Square POS for 24 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Customer tracking
- Returns processing
- Stock alerts

👎 Cons

- None so far

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✓ Would recommend
Diana Brooks 👑
Sep 21, 2025
★★★★★

Best decision for our business

Switched from Toast to Square POS last year. Best decision we made. inventory management and time clock have streamlined our entire operation.

👍 Pros

- Barcode scanning
- Employee management
- Layaway feature
- Vendor management

👎 Cons

- None so far

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✓ Would recommend
Jack Collins 👑
Sep 21, 2025
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. layaway feature works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Purchase orders
- Loyalty rewards
- Sales analytics

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Scott Adams 👑
Sep 10, 2025
★★★★★

Outstanding product

Hands down the best POS for thrift store. We've tried Square and Toast before settling on Square POS. Much better fit for our needs.

👍 Pros

- Barcode scanning
- Purchase orders
- Discount scheduling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Michelle Hughes 👑
Sep 10, 2025
★★☆☆☆

Would not recommend

Regret switching to Square POS. The purchase orders looked great but printer connectivity problems has made daily operations difficult.

👍 Pros

- Purchase orders

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Integration options are limited
- Reports showing incorrect data
- Integration failures with third-party apps

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✓ Would recommend