📊 Rating Breakdown

5 stars
7
4 stars
14
3 stars
12
2 stars
4
1 stars
2

📝 User Reviews (39)

Rebecca Perry 👑
Oct 4, 2024
★★★★☆

Solid choice overall

We've been on Square for Coffee for 5 months. Does everything we need. split check feature is great, wish the offline mode is limited was better.

👍 Pros

- Reservation system
- Inventory tracking
- Waitlist management
- Affordable

👎 Cons

- Offline mode is limited

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✓ Would recommend
Sharon Richardson 👑
Sep 20, 2024
★☆☆☆☆

Complete waste of money

Worst POS decision we made. printer connectivity problems constantly. The online ordering integration they advertise? Doesn't work half the time.

👍 Pros

- Staff scheduling
- Waitlist management

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Some features require add-ons
- Payment terminal disconnects

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✓ Would recommend
Janet Park 👑
Sep 6, 2024
★★★★★

Exceeded expectations

Been using Square for Coffee for 5 months now and couldn't be happier. The menu customization is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Mobile ordering
- Loyalty program
- Quick setup

👎 Cons

- None so far

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Steve Park ⭐
Sep 6, 2024
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Table management
- Tip management
- Split check feature
- Staff scheduling
- Good support

👎 Cons

- None so far

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✓ Would recommend
Chris Wood 👑
Jul 10, 2024
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Square for Coffee handles our food truck well. staff scheduling is a highlight.

👍 Pros

- Inventory tracking
- Mobile ordering
- Real-time reporting
- Course firing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Customer support hours are limited

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Amy Powell 👑
Jul 10, 2024
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in reservation system. Still working out some kinks with receipt customization is basic.

👍 Pros

- Table management
- Delivery integration
- Tableside ordering
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

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Scott Anderson 👑
Jun 25, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in happy hour pricing. Still working out some kinks with setup took longer than expected.

👍 Pros

- Table management
- Kitchen display system
- Staff scheduling
- Easy to use
- Reliable

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Rebecca Perry 👑
Jun 25, 2024
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. tip management works well but slow transaction processing has been frustrating. Considering options.

👍 Pros

- Staff scheduling
- Real-time reporting
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Catherine Alexander 👑
May 10, 2024
★★★☆☆

Some pros, some cons

Functional but underwhelming. kitchen display system sold us on Square for Coffee but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Guest profiles

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Chris Johnson 👑
Mar 6, 2024
★★★★☆

Reliable and functional

Solid POS system. table management is excellent, mobile ordering could use some improvement. Still recommend for sports bar.

👍 Pros

- Inventory tracking
- Mobile ordering
- Real-time reporting
- Modifier handling
- Affordable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend