📊 Rating Breakdown

5 stars
22
4 stars
15
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (43)

Lauren Howard 👑
Jan 25, 2025
★★★★☆

Does the job well

Four months in and Square Appointments is working well. Staff trained quickly on the layaway feature. Wish hardware is a bit pricey was included.

👍 Pros

- Inventory management
- Barcode scanning
- Affordable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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Ann Zhang 👑
Jan 1, 2025
★★★☆☆

It's okay

Average POS system. Does the basics fine. inventory management works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Purchase orders
- Modern interface

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Lauren Howard 👑
Nov 25, 2024
★★★★★

Outstanding product

Coming from an old-school register, Square Appointments was a game changer. Easy setup, great training, and the employee management is fantastic.

👍 Pros

- Employee management
- Vendor management
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rebecca Anderson 👑
Oct 4, 2024
★★☆☆☆

Would not recommend

Looking to switch away from Square Appointments. login issues for staff happens weekly. employee management is okay but not worth the hassle.

👍 Pros

- Commission tracking

👎 Cons

- Offline mode is limited
- Reports showing incorrect data
- Slow transaction processing

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Eric Sanders 👑
Sep 20, 2024
★★★★★

Finally found the right POS

Family gift shop for 30 years. Square Appointments modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Employee management
- Commission tracking
- Customer database
- Discount scheduling

👎 Cons

- None so far

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Sharon Richardson 👑
Sep 20, 2024
★★★★☆

Reliable and functional

Overall very happy with Square Appointments. The multi-location sync works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Multi-location sync
- Stock alerts
- Vendor management
- Price labeling

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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Robert Perez 👑
Aug 23, 2024
★★★★★

Love this system

Owner of bookstore here. Square Appointments has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Multi-location sync
- Employee management
- Stock alerts
- Commission tracking

👎 Cons

- None so far

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Kyle Thomas 👑
Jul 25, 2024
★★★☆☆

Decent but frustrating

Functional but underwhelming. customer tracking sold us on Square Appointments but the reality of login issues for staff wasn't mentioned in sales.

👍 Pros

- Loyalty rewards

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Stephanie Hill 👑
Jul 10, 2024
★★★★★

Highly recommend Square Appointments

Hands down the best POS for liquor store. We've tried Square and Toast before settling on Square Appointments. Much better fit for our needs.

👍 Pros

- Purchase orders
- Layaway feature
- Matrix inventory

👎 Cons

- None so far

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Donna Alexander 👑
Jun 25, 2024
★★★★★

Worth every penny

Been using Square Appointments for 5 months now and couldn't be happier. The stock alerts is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Stock alerts
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend