📊 Rating Breakdown

5 stars
22
4 stars
15
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (43)

Helen Stewart 👑
Aug 28, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Gift card system
- Commission tracking
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Brenda Walker 👑
Jun 15, 2025
★★★★★

Outstanding product

Family liquor store for 30 years. Square Appointments modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Vendor management
- Commission tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Donna Ramos 👑
May 28, 2025
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in inventory management. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Purchase orders
- Discount scheduling
- Reliable

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Margaret Kim 👑
May 10, 2025
★★★★☆

Does the job well

Overall very happy with Square Appointments. The inventory management works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Multi-location sync
- Sales analytics
- Discount scheduling
- Good support
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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Eugene Hill 👑
Apr 11, 2025
★★★★★

Excellent POS system!

The layaway feature feature alone pays for itself. Add in commission tracking and it's a no-brainer for any smoke shop.

👍 Pros

- Inventory management
- Employee management
- Price labeling
- Customer database
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Sharon Richardson 👑
Apr 1, 2025
★★★★★

Outstanding product

Been using Square Appointments for 11 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Stock alerts
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Scott Patterson 👑
Apr 1, 2025
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with offline mode is limited.

👍 Pros

- Multi-location sync
- Time clock
- Quick setup

👎 Cons

- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Diana Lee 🌱
Feb 28, 2025
★★★★★

Outstanding product

Hands down the best POS for retail store. We've tried Square and Toast before settling on Square Appointments. Much better fit for our needs.

👍 Pros

- Gift card system
- Layaway feature
- Returns processing
- Sales analytics
- Vendor management

👎 Cons

- None so far

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✓ Would recommend
Nicole Adams ⭐
Feb 28, 2025
★★★★★

Highly recommend Square Appointments

Third POS system we've tried. Finally found the right one with Square Appointments. The layaway feature alone was worth the switch.

👍 Pros

- Barcode scanning
- Gift card system
- Time clock
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Tom Bradley ⭐
Feb 5, 2025
★★★★★

Finally found the right POS

Our accountant loves the multi-location sync. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Purchase orders
- Quick setup

👎 Cons

- None so far

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✓ Would recommend