📊 Rating Breakdown

5 stars
22
4 stars
15
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (43)

Luis King 👑
3d ago
★★★★★

Worth every penny

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Gift card system
- E-commerce integration
- Good support

👎 Cons

- None so far

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Stephanie Hill 👑
1w ago
★★★★★

Exceeded expectations

Switched from another POS to Square Appointments last year. Best decision we made. purchase orders and sales analytics have streamlined our entire operation.

👍 Pros

- Purchase orders
- Loyalty rewards
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Adam Scott 👑
1w ago
★★★★☆

Good value for money

Good POS for the price. employee management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Employee management
- Gift card system
- Loyalty rewards

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Susan Johnson 👑
1w ago
★★★★☆

Happy with Square Appointments

Good POS for the price. employee management is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Returns processing
- E-commerce integration
- Sales analytics
- Vendor management
- Commission tracking

👎 Cons

- Setup took longer than expected

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Marcus Cooper 👑
1w ago
★★★★☆

Good value for money

Overall very happy with Square Appointments. The stock alerts works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Multi-location sync
- Employee management
- Vendor management
- Customer database
- Easy to use

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

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Ashley Miller 👑
2w ago
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but returns processing and loyalty rewards work exactly as advertised.

👍 Pros

- Inventory management
- Purchase orders
- Price labeling

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Diana Lee 🌱
2w ago
★★★★★

Worth every penny

Five stars because they earned it. Been with Square Appointments for 3 years. Every update makes the system better.

👍 Pros

- Returns processing
- Good support
- Quick setup

👎 Cons

- None so far

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Paul Murphy 👑
Oct 20, 2025
★★★★☆

Good POS, room to improve

Good system, good support. The multi-location sync is what sold us. Would love to see better the learning curve was steep in future updates.

👍 Pros

- Gift card system
- Layaway feature
- Affordable
- Quick setup

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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Amy Simmons 👑
Sep 15, 2025
★★★★☆

Great system with minor issues

We've been on Square Appointments for 8 months. Does everything we need. employee management is great, wish the the mobile app needs work was better.

👍 Pros

- Loyalty rewards
- Vendor management
- Easy to use

👎 Cons

- The learning curve was steep

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✓ Would recommend
George Clark 👑
Aug 28, 2025
★★★★★

Best decision for our business

Our hardware store does 200+ transactions daily. Square Appointments never skips a beat. employee management saves us hours every week.

👍 Pros

- Stock alerts
- Commission tracking
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend