📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Samantha Green 👑
Aug 22, 2025
★★★★★

Game changer for us

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Online ordering integration
- Menu customization
- Split check feature
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tyler Morgan 👑
Aug 22, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. SpotOn handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Modifier handling
- Waitlist management

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Gregory Watson 👑
Aug 15, 2025
★★★★★

Finally found the right POS

Our accountant loves the table management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Reservation system
- Happy hour pricing
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Megan Clark 👑
Aug 15, 2025
★★★★★

Worth every penny

Switched from pen and paper to SpotOn last year. Best decision we made. tip management and real-time reporting have streamlined our entire operation.

👍 Pros

- Table management
- Kitchen display system
- Happy hour pricing
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Nicole Adams ⭐
Aug 15, 2025
★★★★★

Outstanding product

Been using SpotOn for 18 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature
- Tableside ordering
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Helen Martinez 👑
Aug 15, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but table management and delivery integration work exactly as advertised.

👍 Pros

- Delivery integration
- Waitlist management
- Easy to use
- Quick setup

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Brenda Walker 👑
Aug 15, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but reservation system and waitlist management work exactly as advertised.

👍 Pros

- Menu customization
- Reservation system
- Mobile ordering
- Delivery integration
- Kitchen printer routing

👎 Cons

- The learning curve was steep

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✓ Would recommend
Eugene Hill 👑
Aug 8, 2025
★★★★★

Finally found the right POS

Been using SpotOn for 21 months now and couldn't be happier. The online ordering integration is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Staff scheduling
- Mobile ordering
- Delivery integration
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Sandra Taylor 👑
Aug 8, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Table management
- Menu customization
- Kitchen printer routing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Carlos Jenkins 👑
Aug 8, 2025
★★★★☆

Recommended with caveats

Solid POS system. inventory tracking is excellent, waitlist management could use some improvement. Still recommend for cafe.

👍 Pros

- Loyalty program
- Guest profiles
- Quick setup

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend