📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Ann Zhang 👑
Sep 26, 2025
★★★★★

Perfect for our needs

We run a busy cafe and SpotOn handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Real-time reporting
- Kitchen printer routing
- Waitlist management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jessica Murphy 👑
Sep 26, 2025
★★★★☆

Mostly satisfied

Good system, good support. The reservation system is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Menu customization
- Staff scheduling
- Happy hour pricing
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Nicole Young 👑
Sep 21, 2025
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Mobile ordering
- Reliable
- Affordable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Luis King 👑
Sep 15, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, SpotOn handles our pizzeria well. tip management is a highlight.

👍 Pros

- Split check feature
- Mobile ordering
- Real-time reporting
- Delivery integration
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited

Was this helpful?
✓ Would recommend
Harold Mitchell 👑
Sep 15, 2025
★★★☆☆

Some pros, some cons

It works, but that's about it. kitchen display system is decent. We expected more from course firing based on the demos.

👍 Pros

- Happy hour pricing

👎 Cons

- The mobile app needs work
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Jerry Stewart 👑
Sep 10, 2025
★★★★☆

Great system with minor issues

Great staff scheduling, decent modifier handling. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Menu customization
- Inventory tracking
- Real-time reporting

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Patrick Lee 👑
Sep 4, 2025
★★★★★

Game changer for us

Our food truck does 200+ transactions daily. SpotOn never skips a beat. split check feature saves us hours every week.

👍 Pros

- Tip management
- Split check feature
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
James Sanders 👑
Sep 4, 2025
★★★★☆

Works great for us

Does what it promises. The happy hour pricing is particularly useful for our restaurant. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Loyalty program
- Course firing
- Easy to use

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Adam Scott 👑
Sep 4, 2025
★★★★☆

Works great for us

Four months in and SpotOn is working well. Staff trained quickly on the online ordering integration. Wish offline mode is limited was included.

👍 Pros

- Online ordering integration
- Split check feature
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

Was this helpful?
✓ Would recommend
Marie Adams 👑
Aug 22, 2025
★★★★★

Excellent POS system!

Been using SpotOn for 5 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Staff scheduling
- Mobile ordering
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend