📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Eugene Rogers 👑
Oct 20, 2025
★★★☆☆

Room for improvement

Middle of the road. SpotOn works for basic cafe needs. If you need advanced menu customization, look elsewhere.

👍 Pros

- Table management
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Donna Washington 👑
Oct 16, 2025
★★★★★

Game changer for us

Owner of fast casual spot here. SpotOn has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Delivery integration
- Modifier handling
- Good support
- Affordable
- Modern interface

👎 Cons

- None so far

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Margaret Davis 👑
Oct 16, 2025
★★★★★

Exceeded expectations

Been using SpotOn for 17 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Staff scheduling
- Delivery integration
- Easy to use
- Reliable

👎 Cons

- None so far

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David Kim ⭐
Oct 16, 2025
★★★★☆

Good value for money

We've been on SpotOn for 11 months. Does everything we need. staff scheduling is great, wish the offline mode is limited was better.

👍 Pros

- Table management
- Mobile ordering
- Tableside ordering

👎 Cons

- The mobile app needs work
- Integration options are limited

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Robert Garcia 👑
Oct 16, 2025
★★★★☆

Happy with SpotOn

Good system, good support. The happy hour pricing is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Split check feature
- Tableside ordering
- Modifier handling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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Rachel Sullivan 👑
Oct 16, 2025
★☆☆☆☆

Worst POS ever

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- Real-time reporting
- Good support
- Quick setup

👎 Cons

- Customer support hours are limited
- Integration options are limited
- System crashes during peak hours
- Inventory sync issues between locations
- Data loss after updates

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Chris Perez 👑
Oct 11, 2025
★★★★☆

Happy with SpotOn

Overall very happy with SpotOn. The split check feature works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Kitchen display system
- Tip management
- Staff scheduling
- Course firing

👎 Cons

- Setup took longer than expected

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Steve Hall 👑
Oct 7, 2025
★★★★★

Perfect for our needs

Owner of sports bar here. SpotOn has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Staff scheduling
- Delivery integration
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Amber Foster 👑
Oct 7, 2025
★★★★☆

Recommended with caveats

Overall very happy with SpotOn. The inventory tracking works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Table management
- Inventory tracking
- Delivery integration
- Reliable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Adam Young 👑
Oct 2, 2025
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. SpotOn handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Split check feature
- Waitlist management
- Easy to use

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend