📊 Rating Breakdown

5 stars
112
4 stars
79
3 stars
23
2 stars
7
1 stars
5

📝 User Reviews (226)

Ruth Powell 👑
1w ago
★★★★★

Outstanding product

We run a busy bistro and SpotOn handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Inventory tracking
- Mobile ordering
- Loyalty program
- Delivery integration
- Good support

👎 Cons

- None so far

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Eric Sanders 👑
1w ago
★★★★☆

Happy with SpotOn

Solid POS system. happy hour pricing is excellent, kitchen printer routing could use some improvement. Still recommend for bistro.

👍 Pros

- Table management
- Split check feature
- Happy hour pricing
- Mobile ordering

👎 Cons

- The mobile app needs work

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Kimberly Lewis 👑
1w ago
★★★★☆

Solid choice overall

Four months in and SpotOn is working well. Staff trained quickly on the table management. Wish setup took longer than expected was included.

👍 Pros

- Staff scheduling
- Real-time reporting
- Modern interface

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Susan Collins 👑
1w ago
★★★☆☆

It's okay

It works, but that's about it. staff scheduling is decent. We expected more from mobile ordering based on the demos.

👍 Pros

- Kitchen display system
- Reservation system
- Loyalty program

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Kenneth Ramos 👑
1w ago
★★★★★

Game changer for us

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Kitchen display system
- Delivery integration
- Tableside ordering
- Modifier handling
- Course firing

👎 Cons

- None so far

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Jennifer Walsh ⭐
1w ago
★★★☆☆

Some pros, some cons

We use SpotOn for our pizzeria. inventory tracking is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Kitchen printer routing

👎 Cons

- Integration options are limited

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Raymond Sullivan 👑
2w ago
★★★★☆

Great system with minor issues

Good system, good support. The inventory tracking is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Loyalty program
- Modifier handling
- Reliable

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

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Frank Wood 👑
2w ago
★★★★☆

Good value for money

We've been on SpotOn for 13 months. Does everything we need. staff scheduling is great, wish the setup took longer than expected was better.

👍 Pros

- Split check feature
- Kitchen printer routing
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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Laura Sanders 👑
2w ago
★★★★☆

Reliable and functional

Overall very happy with SpotOn. The staff scheduling works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Kitchen display system
- Inventory tracking
- Loyalty program

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Jack Henderson 👑
2w ago
★★☆☆☆

Not as advertised

Looking to switch away from SpotOn. payment terminal disconnects happens weekly. inventory tracking is okay but not worth the hassle.

👍 Pros

- Tip management
- Inventory tracking
- Affordable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Receipt customization is basic
- Login issues for staff

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✓ Would recommend