📊 Rating Breakdown

5 stars
22
4 stars
8
3 stars
2
2 stars
1
1 stars
0

📝 User Reviews (33)

Eric Sanders 👑
Jun 6, 2025
★★★★★

Highly recommend Siriusware

Quick service, reliable hardware, excellent employee management. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Employee management
- Returns processing
- Loyalty rewards

👎 Cons

- None so far

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Ann Harris 👑
May 1, 2025
★★★★★

Exceeded expectations

Our accountant loves the customer tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Purchase orders
- Sales analytics
- Time clock

👎 Cons

- None so far

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Eric Sanders 👑
Oct 17, 2024
★★★★★

Perfect for our needs

Hands down the best POS for smoke shop. We've tried Square and Toast before settling on Siriusware. Much better fit for our needs.

👍 Pros

- Inventory management
- Gift card system
- Loyalty rewards
- Easy to use

👎 Cons

- None so far

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Catherine Kim 👑
Sep 20, 2024
★★★★★

Highly recommend Siriusware

Five stars because they earned it. Been with Siriusware for 3 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Returns processing
- Discount scheduling
- Quick setup

👎 Cons

- None so far

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Sarah Martinez ⭐
May 26, 2024
★★★★★

Best decision for our business

Our boutique does 200+ transactions daily. Siriusware never skips a beat. inventory management saves us hours every week.

👍 Pros

- Returns processing
- Stock alerts
- Loyalty rewards
- Good support

👎 Cons

- None so far

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Diane Green 👑
May 10, 2024
★★☆☆☆

Expected more

Two stars because it occasionally works. system crashes during peak hours is a constant battle. Support takes days to respond.

👍 Pros

- Returns processing
- Customer database
- Discount scheduling

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Customer support hours are limited
- Integration failures with third-party apps
- Payment terminal disconnects

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Marcus Turner 👑
Apr 24, 2024
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with receipt customization is basic.

👍 Pros

- Barcode scanning
- Layaway feature
- Price labeling
- Commission tracking
- Reliable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

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Kenneth Scott 👑
Feb 18, 2024
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Inventory management
- Multi-location sync
- Employee management
- Layaway feature
- Returns processing

👎 Cons

- None so far

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Carlos Murphy 👑
Jul 15, 2023
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. Siriusware handles transactions fine but system crashes during peak hours is a real problem.

👍 Pros

- Loyalty rewards

👎 Cons

- The mobile app needs work

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Elizabeth Green 👑
May 17, 2023
★★★★★

Best decision for our business

Our smoke shop does 200+ transactions daily. Siriusware never skips a beat. multi-location sync saves us hours every week.

👍 Pros

- Gift card system
- Layaway feature
- Stock alerts
- E-commerce integration
- Vendor management

👎 Cons

- None so far

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✓ Would recommend