📊 Rating Breakdown

5 stars
14
4 stars
27
3 stars
23
2 stars
8
1 stars
4

📝 User Reviews (76)

Heather Kelly 👑
Dec 11, 2023
★★★★☆

Mostly satisfied

Good POS for the price. online ordering integration is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Tip management
- Loyalty program
- Real-time reporting
- Waitlist management
- Guest profiles

👎 Cons

- The learning curve was steep

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Heather Brooks 👑
Dec 11, 2023
★★★☆☆

Decent but frustrating

Functional but underwhelming. table management sold us on Simphony but the reality of data loss after updates wasn't mentioned in sales.

👍 Pros

- Tip management
- Happy hour pricing

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Sharon Foster 👑
Nov 23, 2023
★★★★☆

Happy with Simphony

Four months in and Simphony is working well. Staff trained quickly on the inventory tracking. Wish receipt customization is basic was included.

👍 Pros

- Reservation system
- Waitlist management
- Modern interface

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend
Raymond Chen 👑
Oct 18, 2023
★★★★☆

Does the job well

Solid POS system. staff scheduling is excellent, modifier handling could use some improvement. Still recommend for pizzeria.

👍 Pros

- Table management
- Online ordering integration
- Reliable
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

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Jessica Murphy 👑
Sep 11, 2023
★★★★★

Game changer for us

Been using Simphony for 15 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Inventory tracking
- Happy hour pricing
- Modern interface
- Quick setup

👎 Cons

- None so far

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Carlos Ford 👑
Sep 11, 2023
★★★★★

Game changer for us

Hands down the best POS for taco shop. We've tried Square and Toast before settling on Simphony. Much better fit for our needs.

👍 Pros

- Online ordering integration
- Split check feature
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Marcus Powell 👑
Sep 11, 2023
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. Simphony handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Happy hour pricing
- Guest profiles
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend
Joyce Ross 👑
Jun 6, 2023
★★☆☆☆

Looking for alternatives

Save yourself the trouble. Simphony has potential but reports showing incorrect data and poor support make it not worth it.

👍 Pros

- Inventory tracking

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited
- Reports showing incorrect data
- Integration failures with third-party apps

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✓ Would recommend
Nicole Thompson 👑
May 17, 2023
★★★★★

Excellent POS system!

Been using Simphony for 11 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Happy hour pricing
- Loyalty program
- Delivery integration
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Jason Nguyen 👑
May 17, 2023
★★★★☆

Happy with Simphony

Overall very happy with Simphony. The staff scheduling works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Split check feature
- Staff scheduling
- Happy hour pricing
- Waitlist management

👎 Cons

- Offline mode is limited

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✓ Would recommend