📝 User Reviews (76)
Mostly satisfied
Does what it promises. The staff scheduling is particularly useful for our pizzeria. Minor gripes but overall satisfied.
👍 Pros
- Happy hour pricing
- Tableside ordering
- Kitchen printer routing
- Course firing
👎 Cons
- Reporting could be more detailed
Not bad, not great
Average POS system. Does the basics fine. menu customization works well but system crashes during peak hours has been frustrating. Considering options.
👍 Pros
- Good support
👎 Cons
- Some features require add-ons
- The learning curve was steep
Worth every penny
We run a busy pizzeria and Simphony handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.
👍 Pros
- Menu customization
- Tip management
- Split check feature
- Kitchen printer routing
- Reliable
👎 Cons
- None so far
Has potential
We use Simphony for our sports bar. reservation system is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.
👍 Pros
- Inventory tracking
- Quick setup
👎 Cons
- The learning curve was steep
Love this system
We run a busy coffee shop and Simphony handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.
👍 Pros
- Menu customization
- Tip management
- Staff scheduling
- Guest profiles
- Affordable
👎 Cons
- None so far
Complete waste of money
Avoid Simphony. inventory sync issues between locations from day one. Support is unresponsive. Cost us thousands in lost sales.
👍 Pros
- Kitchen display system
👎 Cons
- Hardware is a bit pricey
- System crashes during peak hours
- Printer connectivity problems