📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Rachel Rivera 👑
Aug 9, 2024
★★★☆☆

Room for improvement

Middle of the road. Shopkeep works for basic boutique needs. If you need advanced gift card system, look elsewhere.

👍 Pros

- Returns processing

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

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Sean Stewart 👑
Jul 25, 2024
★★★★★

Outstanding product

Coming from an old-school register, Shopkeep was a game changer. Easy setup, great training, and the inventory management is fantastic.

👍 Pros

- Barcode scanning
- Employee management
- Layaway feature
- Vendor management
- Good support

👎 Cons

- None so far

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Catherine Jenkins 👑
Jul 25, 2024
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, Shopkeep handles our clothing store well. inventory management is a highlight.

👍 Pros

- Inventory management
- Multi-location sync
- E-commerce integration
- Customer database
- Affordable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic

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Ruth Powell 👑
Jul 10, 2024
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Multi-location sync
- Purchase orders
- Employee management
- Quick setup

👎 Cons

- None so far

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Gregory Watson 👑
Jul 10, 2024
★★★★★

Best decision for our business

Been using Shopkeep for 13 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Price labeling
- Good support

👎 Cons

- None so far

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Benjamin Turner 👑
May 26, 2024
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Shopkeep handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Employee management
- Loyalty rewards

👎 Cons

- Receipt customization is basic

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Adam Young 👑
May 10, 2024
★★★★★

Worth every penny

Our convenience store does 200+ transactions daily. Shopkeep never skips a beat. purchase orders saves us hours every week.

👍 Pros

- Employee management
- Price labeling
- Commission tracking
- Easy to use
- Good support

👎 Cons

- None so far

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Chris Green 👑
May 10, 2024
★★★★☆

Solid choice overall

Four months in and Shopkeep is working well. Staff trained quickly on the returns processing. Wish the mobile app needs work was included.

👍 Pros

- Customer tracking
- Loyalty rewards
- Good support

👎 Cons

- The mobile app needs work

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Rebecca Rogers 👑
Apr 24, 2024
★★★★★

Game changer for us

Owner of sporting goods store here. Shopkeep has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Customer database
- Affordable

👎 Cons

- None so far

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Gregory Bailey 👑
Apr 24, 2024
★★★★★

Outstanding product

Our sporting goods store does 200+ transactions daily. Shopkeep never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Inventory management
- Price labeling
- Matrix inventory
- Time clock
- Modern interface

👎 Cons

- None so far

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✓ Would recommend