📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Chris Johnson 👑
Nov 25, 2024
★★★★☆

Recommended with caveats

Good system, good support. The inventory management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Barcode scanning
- E-commerce integration
- Sales analytics
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited

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Michelle Reed 👑
Oct 30, 2024
★★☆☆☆

Disappointed

Disappointing experience with Shopkeep. The multi-location sync rarely works as advertised. credit card processing failures has cost us customers.

👍 Pros

- Layaway feature
- Returns processing

👎 Cons

- Offline mode is limited
- Integration options are limited
- Credit card processing failures
- Integration failures with third-party apps
- Payment terminal disconnects

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Frank Wood 👑
Oct 17, 2024
★★★★★

Game changer for us

We run a busy smoke shop and Shopkeep handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Layaway feature
- Price labeling
- Matrix inventory
- Good support

👎 Cons

- None so far

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Brittany Moore 👑
Oct 4, 2024
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Shopkeep for 5 years. Every update makes the system better.

👍 Pros

- Inventory management
- E-commerce integration
- Vendor management
- Matrix inventory
- Time clock

👎 Cons

- None so far

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Lauren Butler 👑
Sep 20, 2024
★★★★★

Excellent POS system!

Owner of convenience store here. Shopkeep has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Returns processing
- Commission tracking
- Good support
- Reliable

👎 Cons

- None so far

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Scott Reed 👑
Sep 20, 2024
★★★★★

Worth every penny

Our sporting goods store does 200+ transactions daily. Shopkeep never skips a beat. employee management saves us hours every week.

👍 Pros

- Multi-location sync
- Stock alerts
- Commission tracking
- Matrix inventory
- Time clock

👎 Cons

- None so far

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Amy Kim 👑
Sep 6, 2024
★★★★★

Worth every penny

We run a busy clothing store and Shopkeep handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Employee management
- Gift card system
- Loyalty rewards
- Vendor management
- Discount scheduling

👎 Cons

- None so far

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James Park 👑
Sep 6, 2024
★★★★☆

Happy with Shopkeep

We've been on Shopkeep for 21 months. Does everything we need. customer tracking is great, wish the the mobile app needs work was better.

👍 Pros

- Gift card system
- Returns processing
- Matrix inventory
- Easy to use

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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Brenda Lewis 👑
Aug 23, 2024
★★★★★

Worth every penny

If you're on the fence about Shopkeep, just do it. We were hesitant at first but the inventory management and e-commerce integration won us over.

👍 Pros

- Barcode scanning
- Layaway feature
- Loyalty rewards
- Vendor management

👎 Cons

- None so far

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Elizabeth Mitchell 👑
Aug 23, 2024
★★★★★

Game changer for us

Hands down the best POS for smoke shop. We've tried Square and Toast before settling on Shopkeep. Much better fit for our needs.

👍 Pros

- Customer tracking
- Employee management
- Vendor management
- Reliable

👎 Cons

- None so far

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✓ Would recommend