📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Sandra Nguyen 👑
Apr 11, 2025
★★★★★

Worth every penny

The multi-location sync feature alone pays for itself. Add in e-commerce integration and it's a no-brainer for any gift shop.

👍 Pros

- Inventory management
- Price labeling
- Matrix inventory
- Discount scheduling
- Good support

👎 Cons

- None so far

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✓ Would recommend
Stephanie Hill 👑
Apr 1, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in purchase orders. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Inventory management
- Purchase orders
- Stock alerts
- Commission tracking
- Good support

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

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Jack Hall 👑
Mar 11, 2025
★★★☆☆

Not bad, not great

We use Shopkeep for our smoke shop. customer tracking is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Easy to use
- Modern interface

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Eugene Nguyen 👑
Feb 28, 2025
★★★★★

Outstanding product

Family toy store for 30 years. Shopkeep modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Customer tracking
- Purchase orders
- Employee management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
James Wilson ⭐
Feb 28, 2025
★★★★☆

Happy with Shopkeep

Great layaway feature, decent loyalty rewards. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Purchase orders
- E-commerce integration
- Price labeling
- Reliable

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Receipt customization is basic

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Megan Foster 👑
Feb 17, 2025
★★★★★

Finally found the right POS

Hands down the best POS for jewelry store. We've tried Square and Toast before settling on Shopkeep. Much better fit for our needs.

👍 Pros

- Stock alerts
- E-commerce integration
- Price labeling
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Brittany Kim 👑
Jan 25, 2025
★★★★★

Excellent POS system!

Been using Shopkeep for 14 months now and couldn't be happier. The stock alerts is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Employee management
- Price labeling
- Affordable
- Quick setup

👎 Cons

- None so far

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Nathan Garcia 👑
Jan 25, 2025
★★★★☆

Solid choice overall

Good POS for the price. barcode scanning is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Loyalty rewards
- Customer database

👎 Cons

- The mobile app needs work
- Integration options are limited

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✓ Would recommend
Diane Adams 👑
Jan 13, 2025
★★★★★

Outstanding product

Coming from an old-school register, Shopkeep was a game changer. Easy setup, great training, and the layaway feature is fantastic.

👍 Pros

- Employee management
- Sales analytics
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Peter Stewart 👑
Jan 1, 2025
★★★☆☆

Has potential

It works, but that's about it. layaway feature is decent. We expected more from loyalty rewards based on the demos.

👍 Pros

- Returns processing

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend