📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Laura Davis 👑
Jul 25, 2025
★★★★★

Worth every penny

If you're on the fence about Shopkeep, just do it. We were hesitant at first but the returns processing and commission tracking won us over.

👍 Pros

- Returns processing
- Stock alerts
- Sales analytics

👎 Cons

- None so far

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Nancy Rogers 👑
Jul 10, 2025
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. multi-location sync is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Vendor management
- Price labeling

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Heather Stewart 👑
Jun 15, 2025
★★★★★

Finally found the right POS

Our toy store does 200+ transactions daily. Shopkeep never skips a beat. gift card system saves us hours every week.

👍 Pros

- Returns processing
- Customer database
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Juan Rivera 👑
Jun 15, 2025
★★★★☆

Reliable and functional

Good POS for the price. gift card system is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Layaway feature
- Customer database
- Discount scheduling

👎 Cons

- The learning curve was steep

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Heather Brooks 👑
May 28, 2025
★★★★★

Highly recommend Shopkeep

Five stars because they earned it. Been with Shopkeep for 4 years. Every update makes the system better.

👍 Pros

- Gift card system
- Layaway feature
- Price labeling

👎 Cons

- None so far

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✓ Would recommend
Rachel Green 🌱
May 28, 2025
★★★★★

Worth every penny

If you're on the fence about Shopkeep, just do it. We were hesitant at first but the gift card system and price labeling won us over.

👍 Pros

- E-commerce integration
- Easy to use
- Affordable

👎 Cons

- None so far

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Jonathan Taylor 👑
May 10, 2025
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent customer tracking. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Inventory management
- Customer tracking
- Loyalty rewards
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Catherine Alexander 👑
May 1, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Shopkeep handles our hardware store well. purchase orders is a highlight.

👍 Pros

- Barcode scanning
- E-commerce integration
- Customer database
- Easy to use
- Reliable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Rebecca OBrien 👑
Apr 21, 2025
★★★★☆

Solid choice overall

Solid POS system. inventory management is excellent, loyalty rewards could use some improvement. Still recommend for liquor store.

👍 Pros

- Gift card system
- Matrix inventory
- Good support

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Paul Mitchell ⭐
Apr 11, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent layaway feature. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Purchase orders
- Matrix inventory
- Reliable
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend