📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Dennis Perry 👑
Aug 4, 2023
★★★★☆

Good POS, room to improve

Overall very happy with Shopkeep. The returns processing works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Customer database
- Matrix inventory
- Discount scheduling
- Good support
- Affordable

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Jonathan Taylor 👑
Apr 26, 2023
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with the learning curve was steep.

👍 Pros

- Inventory management
- Loyalty rewards
- Matrix inventory
- Good support

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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Elizabeth Mitchell 👑
Mar 16, 2023
★★★★★

Best decision for our business

Five stars because they earned it. Been with Shopkeep for 3 years. Every update makes the system better.

👍 Pros

- Employee management
- Loyalty rewards
- Sales analytics
- Price labeling
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Robert Perez 👑
Mar 16, 2023
★★★★☆

Great system with minor issues

Happy with our purchase. Shopkeep runs our smoke shop smoothly. The customer tracking took some getting used to but works well now.

👍 Pros

- Gift card system
- E-commerce integration
- Customer database
- Affordable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Sarah Martinez ⭐
Feb 23, 2023
★★★★★

Perfect for our needs

Our liquor store does 200+ transactions daily. Shopkeep never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Inventory management
- Gift card system
- Discount scheduling

👎 Cons

- None so far

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Rebecca Powell 👑
Feb 2, 2023
★★★★☆

Reliable and functional

Good system, good support. The multi-location sync is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Inventory management
- Customer tracking
- Stock alerts
- Matrix inventory
- Reliable

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Integration options are limited

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Dennis Brown 👑
Jan 12, 2023
★★★★★

Highly recommend Shopkeep

Implemented Shopkeep across all 7 locations. Consistent performance and the purchase orders makes multi-store management easy.

👍 Pros

- Barcode scanning
- Customer tracking
- Vendor management
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Luis Zhang 👑
Nov 29, 2022
★★★★★

Finally found the right POS

Family hardware store for 30 years. Shopkeep modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Layaway feature
- Sales analytics
- Modern interface

👎 Cons

- None so far

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✓ Would recommend