📊 Rating Breakdown

5 stars
63
4 stars
25
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (98)

Jennifer Carter 👑
2d ago
★★★★★

Excellent POS system!

We run a busy toy store and Shopkeep handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- E-commerce integration
- Commission tracking
- Matrix inventory

👎 Cons

- None so far

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Heather Stewart 👑
4d ago
★★★★☆

Works great for us

Overall very happy with Shopkeep. The purchase orders works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Customer tracking
- Employee management
- Vendor management
- Easy to use
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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Eric Coleman 👑
5d ago
★★☆☆☆

Frustrating experience

Save yourself the trouble. Shopkeep has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Inventory management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited
- Login issues for staff

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✓ Would recommend
Raymond Miller 👑
1w ago
★★★★★

Love this system

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Price labeling
- Commission tracking
- Time clock

👎 Cons

- None so far

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Megan Foster 👑
1w ago
★★★★★

Finally found the right POS

Family bookstore for 30 years. Shopkeep modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Purchase orders
- Customer database
- Easy to use
- Quick setup

👎 Cons

- None so far

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Michelle Reed 👑
1w ago
★★★★☆

Reliable and functional

Four months in and Shopkeep is working well. Staff trained quickly on the inventory management. Wish offline mode is limited was included.

👍 Pros

- Barcode scanning
- Employee management
- Returns processing
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey

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Jerry Davis 👑
1w ago
★★★★★

Outstanding product

We run a busy thrift store and Shopkeep handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Gift card system
- Stock alerts

👎 Cons

- None so far

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Janet Park 👑
1w ago
★★★★★

Outstanding product

Switched from Aloha to Shopkeep last year. Best decision we made. customer tracking and matrix inventory have streamlined our entire operation.

👍 Pros

- Multi-location sync
- Purchase orders
- Customer database
- Easy to use
- Good support

👎 Cons

- None so far

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✓ Would recommend
Derek Park 👑
1w ago
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Employee management
- Loyalty rewards
- Sales analytics
- Time clock
- Discount scheduling

👎 Cons

- Integration options are limited

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Diana Lee 🌱
1w ago
★★★★☆

Happy with Shopkeep

Solid POS system. layaway feature is excellent, discount scheduling could use some improvement. Still recommend for gift shop.

👍 Pros

- Barcode scanning
- Purchase orders
- Vendor management
- Time clock

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend