📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Sarah Barnes 👑
2w ago
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Shopify POS handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Discount scheduling

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Melissa Murphy 👑
2w ago
★★★★★

Game changer for us

Implemented Shopify POS across all 5 locations. Consistent performance and the inventory management makes multi-store management easy.

👍 Pros

- Employee management
- Stock alerts
- Commission tracking
- Easy to use

👎 Cons

- None so far

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Tom Hill 👑
2w ago
★★★★★

Love this system

Been using Shopify POS for 22 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Customer tracking
- Price labeling
- Easy to use
- Affordable

👎 Cons

- None so far

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Ruth Powell 👑
2w ago
★★★★★

Worth every penny

Our accountant loves the customer tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Gift card system
- Vendor management
- Price labeling
- Quick setup

👎 Cons

- None so far

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Jennifer Carter 👑
2w ago
★★★★☆

Happy with Shopify POS

Solid POS system. employee management is excellent, sales analytics could use some improvement. Still recommend for gift shop.

👍 Pros

- Customer tracking
- Returns processing
- Price labeling
- Matrix inventory
- Reliable

👎 Cons

- Setup took longer than expected

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Kevin O'Brien 🌱
2w ago
★★★★☆

Reliable and functional

Does what it promises. The returns processing is particularly useful for our toy store. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Returns processing
- Price labeling

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic

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Margaret Kim 👑
3w ago
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but multi-location sync and loyalty rewards work exactly as advertised.

👍 Pros

- Purchase orders
- Vendor management
- Matrix inventory

👎 Cons

- Offline mode is limited
- Integration options are limited

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Nicole Thompson 👑
3w ago
★★★★☆

Good value for money

Good POS for the price. gift card system is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Matrix inventory
- Good support
- Modern interface
- Quick setup

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Tyler Morgan 👑
3w ago
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. layaway feature works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Employee management
- Stock alerts
- Price labeling

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Jennifer Wright 👑
3w ago
★★★★★

Exceeded expectations

Third POS system we've tried. Finally found the right one with Shopify POS. The gift card system alone was worth the switch.

👍 Pros

- Multi-location sync
- Purchase orders
- Vendor management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend