📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Frank Wood 👑
1w ago
★★★★★

Love this system

Switched from Clover to Shopify POS last year. Best decision we made. customer tracking and discount scheduling have streamlined our entire operation.

👍 Pros

- Customer tracking
- Loyalty rewards
- Matrix inventory
- Good support
- Affordable

👎 Cons

- None so far

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Marcus Bradley 👑
1w ago
★★★★★

Love this system

Owner of jewelry store here. Shopify POS has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Loyalty rewards
- Easy to use
- Affordable

👎 Cons

- None so far

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Raymond Sullivan 👑
1w ago
★★★★☆

Solid choice overall

Good POS for the price. stock alerts is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Gift card system
- Layaway feature
- Stock alerts
- Vendor management
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

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Nancy Jenkins 👑
1w ago
★★★★☆

Works great for us

Does what it promises. The multi-location sync is particularly useful for our sporting goods store. Minor gripes but overall satisfied.

👍 Pros

- E-commerce integration
- Matrix inventory
- Easy to use
- Affordable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Offline mode is limited

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Carlos Murphy 👑
2w ago
★★★★☆

Good POS, room to improve

We've been on Shopify POS for 10 months. Does everything we need. purchase orders is great, wish the the mobile app needs work was better.

👍 Pros

- Barcode scanning
- Layaway feature
- Commission tracking
- Matrix inventory
- Affordable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic

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Carlos Murphy 👑
2w ago
★☆☆☆☆

Complete waste of money

Terrible experience. System down more than it's up. login issues for staff is apparently a known issue they won't fix.

👍 Pros

- Purchase orders
- Vendor management

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration failures with third-party apps
- Login issues for staff
- Payment terminal disconnects

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Frances Davis 👑
2w ago
★★★★☆

Good value for money

Happy with our purchase. Shopify POS runs our sporting goods store smoothly. The employee management took some getting used to but works well now.

👍 Pros

- E-commerce integration
- Commission tracking
- Matrix inventory
- Easy to use

👎 Cons

- Offline mode is limited

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Diana Brooks 👑
2w ago
★★★★☆

Mostly satisfied

We've been on Shopify POS for 24 months. Does everything we need. returns processing is great, wish the integration options are limited was better.

👍 Pros

- Layaway feature
- Stock alerts
- Matrix inventory
- Discount scheduling
- Reliable

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Chris Johnson 👑
2w ago
★★★★☆

Solid choice overall

Solid POS system. inventory management is excellent, time clock could use some improvement. Still recommend for boutique.

👍 Pros

- Multi-location sync
- Purchase orders
- Stock alerts

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Tom Cook 👑
2w ago
★★★★★

Best decision for our business

Five stars because they earned it. Been with Shopify POS for 3 years. Every update makes the system better.

👍 Pros

- Employee management
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend