📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Rachel Barnes 👑
2d ago
★★★☆☆

Average experience

Middle of the road. Shopify POS works for basic hardware store needs. If you need advanced gift card system, look elsewhere.

👍 Pros

- Layaway feature
- E-commerce integration
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Raymond Ward 👑
2d ago
★★☆☆☆

Would not recommend

Looking to switch away from Shopify POS. slow transaction processing happens weekly. inventory management is okay but not worth the hassle.

👍 Pros

- Loyalty rewards

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited
- Slow transaction processing
- Payment terminal disconnects

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✓ Would recommend
Marcus Turner 👑
2d ago
★★★★★

Best decision for our business

Our retail store does 200+ transactions daily. Shopify POS never skips a beat. employee management saves us hours every week.

👍 Pros

- Returns processing
- Price labeling
- Easy to use
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rebecca OBrien 👑
2d ago
★★★★★

Excellent POS system!

Hands down the best POS for convenience store. We've tried Square and Toast before settling on Shopify POS. Much better fit for our needs.

👍 Pros

- Inventory management
- Employee management
- Discount scheduling
- Reliable

👎 Cons

- None so far

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✓ Would recommend
James Wilson ⭐
2d ago
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Shopify POS. The inventory management alone was worth the switch.

👍 Pros

- Loyalty rewards
- Affordable
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Karen Lewis 👑
2d ago
★★★★★

Perfect for our needs

The returns processing feature alone pays for itself. Add in customer database and it's a no-brainer for any sporting goods store.

👍 Pros

- Vendor management
- Customer database
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Amanda Wright 👑
2d ago
★★★★★

Game changer for us

Hands down the best POS for bookstore. We've tried Square and Toast before settling on Shopify POS. Much better fit for our needs.

👍 Pros

- Employee management
- Customer database
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Diane Myers 👑
2d ago
★★★★★

Best decision for our business

Our bookstore does 200+ transactions daily. Shopify POS never skips a beat. returns processing saves us hours every week.

👍 Pros

- Multi-location sync
- Gift card system
- Loyalty rewards
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jerry Green 👑
2d ago
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with Shopify POS. The multi-location sync alone was worth the switch.

👍 Pros

- Multi-location sync
- Employee management
- Returns processing
- Price labeling
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Joyce Davis 👑
2d ago
★★★★☆

Good POS, room to improve

Good system, good support. The customer tracking is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Barcode scanning
- Multi-location sync
- Layaway feature
- Price labeling
- Discount scheduling

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend