📊 Rating Breakdown

5 stars
17
4 stars
18
3 stars
7
2 stars
3
1 stars
1

📝 User Reviews (46)

Tom Hill 👑
Jan 1, 2025
★★☆☆☆

Would not recommend

Two stars because it occasionally works. reports showing incorrect data is a constant battle. Support takes days to respond.

👍 Pros

- Customer tracking
- Price labeling

👎 Cons

- Hardware is a bit pricey
- Integration options are limited
- Integration failures with third-party apps

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Mike Chen ⭐
Dec 20, 2024
★★★★★

Outstanding product

Five stars because they earned it. Been with Shiji for 5 years. Every update makes the system better.

👍 Pros

- Purchase orders
- Vendor management
- Commission tracking
- Customer database

👎 Cons

- None so far

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Stephanie Hill 👑
Oct 30, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in stock alerts. Still working out some kinks with setup took longer than expected.

👍 Pros

- Employee management
- Gift card system
- Loyalty rewards
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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Lauren Rogers 👑
Oct 17, 2024
★★★★☆

Does the job well

Happy with our purchase. Shiji runs our pet store smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Purchase orders
- Customer database
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Marie Foster 👑
Jul 10, 2024
★★★★★

Love this system

Owner of pet store here. Shiji has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Layaway feature
- Loyalty rewards
- Modern interface

👎 Cons

- None so far

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Nicole Carter 👑
Jun 25, 2024
★★★★☆

Happy with Shiji

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with setup took longer than expected.

👍 Pros

- Multi-location sync
- Vendor management
- Modern interface

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Receipt customization is basic

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Adam Young 👑
Jun 10, 2024
★★★★★

Outstanding product

Implemented Shiji across all 7 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Inventory management
- Purchase orders
- Vendor management
- Modern interface
- Quick setup

👎 Cons

- None so far

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Mike Chen ⭐
Mar 23, 2024
★★★★★

Excellent POS system!

Been using Shiji for 17 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- E-commerce integration
- Good support

👎 Cons

- None so far

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Marcus Bradley 👑
Feb 1, 2024
★★★☆☆

Some pros, some cons

Functional but underwhelming. gift card system sold us on Shiji but the reality of printer connectivity problems wasn't mentioned in sales.

👍 Pros

- Inventory management

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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Tiffany Ross 👑
Nov 23, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Shiji handles our toy store well. employee management is a highlight.

👍 Pros

- Layaway feature
- E-commerce integration
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend