📊 Rating Breakdown

5 stars
17
4 stars
18
3 stars
7
2 stars
3
1 stars
1

📝 User Reviews (46)

Tyler King 👑
Jul 17, 2025
★★★★☆

Happy with Shiji

Good system, good support. The stock alerts is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Barcode scanning
- Customer database
- Matrix inventory
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Kyle Ross 👑
Jul 10, 2025
★★★★☆

Solid choice overall

Solid POS system. multi-location sync is excellent, customer database could use some improvement. Still recommend for jewelry store.

👍 Pros

- Sales analytics
- Discount scheduling
- Affordable

👎 Cons

- The mobile app needs work

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✓ Would recommend
Janet Rivera 👑
Jul 2, 2025
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in purchase orders. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Purchase orders
- Returns processing
- Price labeling
- Quick setup

👎 Cons

- The mobile app needs work
- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Ann Harris 👑
Jun 23, 2025
★★★★★

Game changer for us

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Sales analytics
- Customer database
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Lisa Nelson 👑
Jun 15, 2025
★★★★☆

Does the job well

Solid POS system. layaway feature is excellent, vendor management could use some improvement. Still recommend for pet store.

👍 Pros

- Customer tracking
- Purchase orders
- Discount scheduling
- Affordable

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Steve Park ⭐
Apr 21, 2025
★★★★★

Outstanding product

Family retail store for 30 years. Shiji modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Commission tracking
- Customer database
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rebecca Bennett 👑
Feb 17, 2025
★★★★☆

Great system with minor issues

Does what it promises. The inventory management is particularly useful for our thrift store. Minor gripes but overall satisfied.

👍 Pros

- Loyalty rewards
- Commission tracking
- Customer database
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Maria Butler 👑
Jan 13, 2025
★★★☆☆

It's okay

Mixed feelings about Shiji. The customer tracking is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Matrix inventory
- Discount scheduling
- Modern interface

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Tom Bradley ⭐
Jan 13, 2025
★★★☆☆

It's okay

We use Shiji for our sporting goods store. gift card system is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Gift card system
- Reliable

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Donna Ramos 👑
Jan 1, 2025
★★★★☆

Reliable and functional

We've been on Shiji for 15 months. Does everything we need. returns processing is great, wish the integration options are limited was better.

👍 Pros

- Multi-location sync
- Returns processing
- Quick setup

👎 Cons

- Setup took longer than expected

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✓ Would recommend