📊 Rating Breakdown

5 stars
17
4 stars
18
3 stars
7
2 stars
3
1 stars
1

📝 User Reviews (46)

Luis Zhang 👑
Oct 20, 2025
★☆☆☆☆

Don't make our mistake

Terrible experience. System down more than it's up. credit card processing failures is apparently a known issue they won't fix.

👍 Pros

- Price labeling
- Good support

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep
- Customer support hours are limited
- System crashes during peak hours

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✓ Would recommend
Jason Baker 👑
Oct 2, 2025
★★★★★

Exceeded expectations

Our accountant loves the barcode scanning. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Multi-location sync
- E-commerce integration
- Sales analytics
- Customer database

👎 Cons

- None so far

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✓ Would recommend
Frank Price 👑
Sep 26, 2025
★★☆☆☆

Disappointed

Can't recommend. We liked the gift card system demo but real-world performance is poor. system crashes during peak hours constantly.

👍 Pros

- Loyalty rewards
- Customer database
- Reliable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep
- System crashes during peak hours
- Inventory sync issues between locations

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✓ Would recommend
Tom Hill 👑
Sep 15, 2025
★★★★★

Love this system

Switched from pen and paper to Shiji last year. Best decision we made. multi-location sync and sales analytics have streamlined our entire operation.

👍 Pros

- Inventory management
- Price labeling
- Commission tracking
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Green 👑
Aug 28, 2025
★★★★★

Exceeded expectations

We run a busy bookstore and Shiji handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Gift card system
- Stock alerts
- Price labeling
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Tom Cook 👑
Aug 28, 2025
★★☆☆☆

Disappointed

Save yourself the trouble. Shiji has potential but reports showing incorrect data and poor support make it not worth it.

👍 Pros

- Multi-location sync
- Easy to use

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- System crashes during peak hours
- Credit card processing failures

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✓ Would recommend
Amy Reed 👑
Aug 8, 2025
★★★★★

Outstanding product

Been using Shiji for 22 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Barcode scanning
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Tyler King 👑
Aug 8, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Shiji handles our gift shop well. multi-location sync is a highlight.

👍 Pros

- Matrix inventory
- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend
Amanda Wright 👑
Aug 1, 2025
★★★★★

Exceeded expectations

If you're on the fence about Shiji, just do it. We were hesitant at first but the inventory management and customer database won us over.

👍 Pros

- Multi-location sync
- Price labeling
- Time clock

👎 Cons

- None so far

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✓ Would recommend
Laura Sanders 👑
Jul 25, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. Shiji runs our sporting goods store smoothly. The returns processing took some getting used to but works well now.

👍 Pros

- Loyalty rewards
- Vendor management
- Easy to use
- Good support

👎 Cons

- Customer support hours are limited
- Integration options are limited

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✓ Would recommend