📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
27
2 stars
9
1 stars
5

📝 User Reviews (91)

Susan Moore 👑
Apr 26, 2023
★★★★★

Exceeded expectations

Owner of diner here. Shift4 SkyTab has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Split check feature
- Loyalty program
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Melissa Walker 👑
Apr 26, 2023
★★★☆☆

Has potential

Middle of the road. Shift4 SkyTab works for basic bar needs. If you need advanced reservation system, look elsewhere.

👍 Pros

- Table management
- Delivery integration
- Reliable

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

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Kyle Thomas 👑
Apr 6, 2023
★★★★☆

Great system with minor issues

Happy with our purchase. Shift4 SkyTab runs our sports bar smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Menu customization
- Staff scheduling
- Real-time reporting

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
David Kim ⭐
Apr 6, 2023
★★☆☆☆

Would not recommend

Regret switching to Shift4 SkyTab. The menu customization looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Loyalty program

👎 Cons

- Setup took longer than expected
- System crashes during peak hours
- Inventory sync issues between locations
- Slow transaction processing
- Payment terminal disconnects

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✓ Would recommend
Nathan Foster 👑
Mar 16, 2023
★★★★☆

Happy with Shift4 SkyTab

Does what it promises. The kitchen display system is particularly useful for our coffee shop. Minor gripes but overall satisfied.

👍 Pros

- Kitchen display system
- Real-time reporting
- Kitchen printer routing

👎 Cons

- Integration options are limited

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Rachel Rivera 👑
Feb 2, 2023
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but online ordering integration and modifier handling work exactly as advertised.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Real-time reporting

👎 Cons

- The learning curve was steep
- Offline mode is limited

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Sandra Nguyen 👑
Feb 2, 2023
★★☆☆☆

Expected more

Can't recommend. We liked the kitchen display system demo but real-world performance is poor. printer connectivity problems constantly.

👍 Pros

- Real-time reporting
- Modern interface

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Printer connectivity problems

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✓ Would recommend
Amy Powell 👑
Dec 21, 2022
★★★★☆

Recommended with caveats

Solid POS system. inventory tracking is excellent, kitchen printer routing could use some improvement. Still recommend for diner.

👍 Pros

- Table management
- Online ordering integration
- Reservation system
- Easy to use
- Affordable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Integration options are limited

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Nathan Foster 👑
Dec 21, 2022
★★★☆☆

Room for improvement

It works, but that's about it. online ordering integration is decent. We expected more from tableside ordering based on the demos.

👍 Pros

- Course firing
- Quick setup

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Peter Stewart 👑
Nov 29, 2022
★★★★★

Highly recommend Shift4 SkyTab

Owner of sushi restaurant here. Shift4 SkyTab has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Split check feature
- Happy hour pricing
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend