📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
27
2 stars
9
1 stars
5

📝 User Reviews (91)

Frank Wood 👑
Nov 25, 2024
★★★★★

Excellent POS system!

The reservation system feature alone pays for itself. Add in waitlist management and it's a no-brainer for any coffee shop.

👍 Pros

- Kitchen display system
- Mobile ordering
- Real-time reporting
- Quick setup

👎 Cons

- None so far

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Melissa Murphy 👑
Nov 25, 2024
★★★★☆

Great system with minor issues

Does what it promises. The kitchen display system is particularly useful for our bakery. Minor gripes but overall satisfied.

👍 Pros

- Happy hour pricing
- Delivery integration
- Kitchen printer routing

👎 Cons

- Offline mode is limited

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✓ Would recommend
Carlos Ford 👑
Nov 12, 2024
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. online ordering integration works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Menu customization

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Jerry Rivera 👑
Nov 12, 2024
★★☆☆☆

Disappointed

Looking to switch away from Shift4 SkyTab. printer connectivity problems happens weekly. staff scheduling is okay but not worth the hassle.

👍 Pros

- Delivery integration
- Guest profiles

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Integration failures with third-party apps
- Login issues for staff
- Payment terminal disconnects

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✓ Would recommend
Frances Chen 👑
Oct 17, 2024
★★★★☆

Happy with Shift4 SkyTab

Good POS for the price. inventory tracking is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Reservation system
- Kitchen printer routing
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Rachel Green 🌱
Oct 17, 2024
★★★☆☆

It's okay

It works, but that's about it. staff scheduling is decent. We expected more from kitchen printer routing based on the demos.

👍 Pros

- Tip management
- Kitchen printer routing
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Benjamin Turner 👑
Oct 4, 2024
★★★☆☆

Mixed feelings

Functional but underwhelming. split check feature sold us on Shift4 SkyTab but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Easy to use

👎 Cons

- Some features require add-ons

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✓ Would recommend
Gregory Watson 👑
Sep 20, 2024
★☆☆☆☆

Complete waste of money

One star is generous. login issues for staff every single day. Going back to our old system.

👍 Pros

- Real-time reporting

👎 Cons

- The mobile app needs work
- Slow transaction processing
- Payment terminal disconnects

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✓ Would recommend
Tom Cook 👑
Sep 6, 2024
★★★☆☆

Some pros, some cons

It works, but that's about it. staff scheduling is decent. We expected more from real-time reporting based on the demos.

👍 Pros

- Reservation system
- Inventory tracking

👎 Cons

- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Dennis Perry 👑
Aug 23, 2024
★★★☆☆

Average experience

Decent system with some frustrating limitations. split check feature is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Mobile ordering

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend