📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
27
2 stars
9
1 stars
5

📝 User Reviews (91)

Nancy Rogers 👑
Jun 15, 2025
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. Shift4 SkyTab handles transactions fine but printer connectivity problems is a real problem.

👍 Pros

- Table management
- Mobile ordering

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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Kevin Robinson 👑
Jun 15, 2025
★★☆☆☆

Frustrating experience

Two stars because it occasionally works. printer connectivity problems is a constant battle. Support takes days to respond.

👍 Pros

- Inventory tracking
- Loyalty program
- Real-time reporting

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic
- Credit card processing failures
- Reports showing incorrect data

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Lauren Butler 👑
Jun 6, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Shift4 SkyTab handles our fast casual spot well. online ordering integration is a highlight.

👍 Pros

- Menu customization
- Modifier handling
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Margaret Kim 👑
May 28, 2025
★★★★☆

Does the job well

Does what it promises. The table management is particularly useful for our bar. Minor gripes but overall satisfied.

👍 Pros

- Good support
- Reliable
- Affordable
- Modern interface

👎 Cons

- Hardware is a bit pricey

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Patrick Hughes 👑
May 19, 2025
★★★★☆

Reliable and functional

Reliable and straightforward. Not the flashiest POS but tip management and real-time reporting work exactly as advertised.

👍 Pros

- Menu customization
- Inventory tracking
- Staff scheduling
- Modifier handling
- Good support

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

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Luis Zhang 👑
May 19, 2025
★★★★☆

Great system with minor issues

Four months in and Shift4 SkyTab is working well. Staff trained quickly on the staff scheduling. Wish reporting could be more detailed was included.

👍 Pros

- Loyalty program
- Waitlist management
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Heather Kelly 👑
May 10, 2025
★★★★☆

Reliable and functional

Happy with our purchase. Shift4 SkyTab runs our restaurant smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Menu customization
- Mobile ordering
- Modern interface
- Quick setup

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Kimberly Watson 👑
Apr 21, 2025
★★★★★

Best decision for our business

Family food truck for 30 years. Shift4 SkyTab modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Reservation system
- Staff scheduling
- Waitlist management
- Reliable

👎 Cons

- None so far

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Kevin Rogers 👑
Apr 21, 2025
★☆☆☆☆

Terrible experience

Worst POS decision we made. slow transaction processing constantly. The online ordering integration they advertise? Doesn't work half the time.

👍 Pros

- Kitchen display system
- Guest profiles

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Receipt customization is basic
- Slow transaction processing
- Login issues for staff

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Tom Hill 👑
Apr 1, 2025
★★★☆☆

Mixed feelings

Mixed feelings about Shift4 SkyTab. The table management is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Online ordering integration
- Guest profiles

👎 Cons

- Integration options are limited

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✓ Would recommend