📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
27
2 stars
9
1 stars
5

📝 User Reviews (91)

Kimberly Anderson 👑
Sep 4, 2025
★★★★☆

Solid choice overall

Does what it promises. The online ordering integration is particularly useful for our cafe. Minor gripes but overall satisfied.

👍 Pros

- Menu customization
- Staff scheduling
- Mobile ordering
- Tableside ordering
- Course firing

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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Nathan Garcia 👑
Sep 4, 2025
★★★★☆

Good POS, room to improve

Does what it promises. The menu customization is particularly useful for our bistro. Minor gripes but overall satisfied.

👍 Pros

- Staff scheduling
- Real-time reporting
- Tableside ordering
- Waitlist management
- Easy to use

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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✓ Would recommend
Henry Martin 👑
Aug 28, 2025
★★★★★

Perfect for our needs

Our accountant loves the happy hour pricing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Reservation system
- Course firing
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Raymond Miller 👑
Aug 22, 2025
★★☆☆☆

Not as advertised

Can't recommend. We liked the tip management demo but real-world performance is poor. inventory sync issues between locations constantly.

👍 Pros

- Kitchen display system

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- System crashes during peak hours
- Reports showing incorrect data

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✓ Would recommend
Rachel Green 🌱
Aug 15, 2025
★★★★★

Finally found the right POS

Hands down the best POS for diner. We've tried Square and Toast before settling on Shift4 SkyTab. Much better fit for our needs.

👍 Pros

- Table management
- Staff scheduling
- Loyalty program

👎 Cons

- None so far

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Tiffany Wright 👑
Aug 15, 2025
★★★★☆

Mostly satisfied

Does what it promises. The kitchen display system is particularly useful for our restaurant. Minor gripes but overall satisfied.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

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Rachel Rivera 👑
Aug 8, 2025
★★★★★

Highly recommend Shift4 SkyTab

Third POS system we've tried. Finally found the right one with Shift4 SkyTab. The staff scheduling alone was worth the switch.

👍 Pros

- Table management
- Staff scheduling
- Loyalty program
- Modifier handling
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Jennifer Young 👑
Aug 8, 2025
★★★☆☆

Decent but frustrating

Functional but underwhelming. split check feature sold us on Shift4 SkyTab but the reality of data loss after updates wasn't mentioned in sales.

👍 Pros

- Split check feature
- Reliable
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Laura Davis 👑
Aug 1, 2025
★★★★★

Best decision for our business

The split check feature feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any taco shop.

👍 Pros

- Menu customization
- Tip management
- Real-time reporting
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nathan Garcia 👑
Jun 23, 2025
★★★☆☆

It's okay

Decent system with some frustrating limitations. menu customization is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Delivery integration
- Reliable

👎 Cons

- The mobile app needs work

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✓ Would recommend