📊 Rating Breakdown

5 stars
18
4 stars
13
3 stars
4
2 stars
1
1 stars
1

📝 User Reviews (37)

Laura Davis 👑
Jul 25, 2025
★★★★★

Exceeded expectations

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Salon Iris. Much better fit for our needs.

👍 Pros

- Customer tracking
- Sales analytics
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend
Diana Brooks 👑
Jun 6, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with integration options are limited.

👍 Pros

- Customer tracking
- Multi-location sync
- Returns processing

👎 Cons

- Receipt customization is basic

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Tiffany Adams 👑
May 10, 2025
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. multi-location sync works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Good support

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Melissa Murphy 👑
Apr 1, 2025
★★★★★

Exceeded expectations

We run a busy retail store and Salon Iris handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Price labeling
- Commission tracking
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Raymond White 👑
Apr 1, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in stock alerts. Still working out some kinks with offline mode is limited.

👍 Pros

- Vendor management
- Customer database
- Easy to use

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Amy Kim 👑
Mar 11, 2025
★★★★☆

Recommended with caveats

Does what it promises. The multi-location sync is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Vendor management
- Commission tracking
- Quick setup

👎 Cons

- Offline mode is limited

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Justin Collins 👑
Feb 17, 2025
★★★★☆

Reliable and functional

Good system, good support. The employee management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Customer tracking
- Sales analytics
- Matrix inventory
- Time clock

👎 Cons

- Offline mode is limited

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Helen Stewart 👑
Jan 25, 2025
★★★★★

Exceeded expectations

Coming from an old-school register, Salon Iris was a game changer. Easy setup, great training, and the purchase orders is fantastic.

👍 Pros

- Multi-location sync
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Paul Murphy 👑
Jan 1, 2025
★★★★★

Perfect for our needs

We run a busy convenience store and Salon Iris handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Gift card system
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Catherine Jenkins 👑
Dec 8, 2024
★★★★☆

Happy with Salon Iris

Good system, good support. The stock alerts is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Loyalty rewards
- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend