📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Sandra Cooper 👑
Oct 30, 2024
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with the learning curve was steep.

👍 Pros

- Multi-location sync
- Returns processing
- Reliable
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Eugene Hill 👑
Oct 30, 2024
★★★★☆

Happy with Rosy Salon Software

Good POS for the price. employee management is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Inventory management
- Multi-location sync
- Gift card system

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Jennifer Walsh ⭐
Oct 4, 2024
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. returns processing is good. printer connectivity problems makes me hesitant to fully recommend.

👍 Pros

- Vendor management
- Commission tracking

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Ann Zhang 👑
Aug 23, 2024
★★★★☆

Good value for money

Great customer tracking, decent customer database. Support could be faster but they do resolve issues. Good value for a liquor store.

👍 Pros

- Inventory management
- Reliable
- Quick setup

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Scott Peterson 👑
Jun 25, 2024
★★★★☆

Good value for money

Good POS for the price. employee management is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Matrix inventory

👎 Cons

- Receipt customization is basic

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Lisa Nguyen ⭐
Jun 25, 2024
★★★☆☆

Not bad, not great

Three stars because it's neither great nor terrible. Rosy Salon Software handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Stock alerts

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Karen Ross 👑
Jun 25, 2024
★★☆☆☆

Frustrating experience

Looking to switch away from Rosy Salon Software. data loss after updates happens weekly. gift card system is okay but not worth the hassle.

👍 Pros

- Barcode scanning
- Employee management
- Loyalty rewards

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- Slow transaction processing
- Login issues for staff
- Payment terminal disconnects

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Raymond Sullivan 👑
May 26, 2024
★★★★☆

Good POS, room to improve

Does what it promises. The layaway feature is particularly useful for our bookstore. Minor gripes but overall satisfied.

👍 Pros

- Purchase orders
- Gift card system
- Commission tracking
- Affordable
- Quick setup

👎 Cons

- Integration options are limited

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Patrick Hughes 👑
May 10, 2024
★★☆☆☆

Disappointed

Regret switching to Rosy Salon Software. The returns processing looked great but slow transaction processing has made daily operations difficult.

👍 Pros

- Sales analytics
- Price labeling

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- System crashes during peak hours
- Credit card processing failures
- Integration failures with third-party apps

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✓ Would recommend
Diane Adams 👑
Apr 8, 2024
★★☆☆☆

Disappointed

Disappointing experience with Rosy Salon Software. The stock alerts rarely works as advertised. printer connectivity problems has cost us customers.

👍 Pros

- Commission tracking

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Reports showing incorrect data

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✓ Would recommend