📊 Rating Breakdown

5 stars
14
4 stars
25
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (72)

Raymond Sullivan 👑
Sep 21, 2025
★★★☆☆

Mixed feelings

We use Rosy Salon Software for our jewelry store. purchase orders is useful. However, inventory sync issues between locations has caused headaches. Looking at alternatives.

👍 Pros

- Layaway feature
- Customer database

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Rachel Rivera 👑
Sep 10, 2025
★★☆☆☆

Frustrating experience

Disappointing experience with Rosy Salon Software. The employee management rarely works as advertised. integration failures with third-party apps has cost us customers.

👍 Pros

- Inventory management
- Customer database
- Discount scheduling

👎 Cons

- Setup took longer than expected
- System crashes during peak hours
- Payment terminal disconnects

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✓ Would recommend
Carlos Ford 👑
Aug 22, 2025
★★★☆☆

Average experience

Middle of the road. Rosy Salon Software works for basic liquor store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Multi-location sync

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Susan Collins 👑
Aug 15, 2025
★★★★☆

Works great for us

Does what it promises. The stock alerts is particularly useful for our clothing store. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Customer tracking
- Employee management
- Customer database
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Nancy Lewis 👑
Aug 15, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. gift card system works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Returns processing

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Raymond Ward 👑
Aug 8, 2025
★☆☆☆☆

Don't make our mistake

One star is generous. printer connectivity problems every single day. Going back to our old system.

👍 Pros

- E-commerce integration
- Quick setup

👎 Cons

- Credit card processing failures
- Data loss after updates
- Integration failures with third-party apps

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✓ Would recommend
Rebecca Bennett 👑
Aug 1, 2025
★★★★★

Finally found the right POS

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Customer tracking
- Multi-location sync
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Kimberly Anderson 👑
Aug 1, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. layaway feature sold us on Rosy Salon Software but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Sales analytics
- Time clock

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Angela Reed 👑
Jul 25, 2025
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent multi-location sync. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Multi-location sync
- Easy to use
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Margaret Kim 👑
Jul 25, 2025
★★★★★

Exceeded expectations

Our hardware store does 200+ transactions daily. Rosy Salon Software never skips a beat. stock alerts saves us hours every week.

👍 Pros

- Layaway feature
- Returns processing
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend