📊 Rating Breakdown

5 stars
26
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (53)

Christina Martin 👑
Nov 12, 2024
★★☆☆☆

Frustrating experience

Two stars because it occasionally works. login issues for staff is a constant battle. Support takes days to respond.

👍 Pros

- Inventory management
- Loyalty rewards
- Good support

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited
- Reports showing incorrect data
- Integration failures with third-party apps

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Tyler King 👑
Oct 30, 2024
★★★★★

Best decision for our business

Five stars because they earned it. Been with Roller for 5 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Multi-location sync
- Gift card system
- Easy to use
- Modern interface

👎 Cons

- None so far

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Samantha Green 👑
Oct 4, 2024
★★★★★

Worth every penny

Quick service, reliable hardware, excellent gift card system. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Barcode scanning
- Customer tracking
- E-commerce integration
- Price labeling
- Good support

👎 Cons

- None so far

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Raymond White 👑
Aug 23, 2024
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Roller handles our boutique well. layaway feature is a highlight.

👍 Pros

- Vendor management
- Matrix inventory
- Good support
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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Tom Cook 👑
Jul 25, 2024
★★★★★

Finally found the right POS

Our liquor store does 200+ transactions daily. Roller never skips a beat. employee management saves us hours every week.

👍 Pros

- Employee management
- Sales analytics
- Vendor management
- Price labeling
- Good support

👎 Cons

- None so far

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David Wright 👑
Jul 10, 2024
★★★★★

Highly recommend Roller

Hands down the best POS for retail store. We've tried Square and Toast before settling on Roller. Much better fit for our needs.

👍 Pros

- Returns processing
- Stock alerts
- Discount scheduling

👎 Cons

- None so far

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Eugene Bennett 👑
May 26, 2024
★★★★★

Exceeded expectations

We run a busy convenience store and Roller handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Barcode scanning
- Time clock
- Discount scheduling
- Easy to use
- Quick setup

👎 Cons

- None so far

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Carlos Rodriguez ⭐
May 10, 2024
★★★★★

Worth every penny

Been using Roller for 19 months now and couldn't be happier. The returns processing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Purchase orders
- Easy to use
- Quick setup

👎 Cons

- None so far

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Margaret Davis 👑
May 10, 2024
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Employee management
- Vendor management
- Time clock

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Nicole Carter 👑
May 10, 2024
★★★★☆

Reliable and functional

Happy with our purchase. Roller runs our jewelry store smoothly. The returns processing took some getting used to but works well now.

👍 Pros

- Gift card system
- Stock alerts
- Price labeling
- Discount scheduling
- Quick setup

👎 Cons

- Offline mode is limited

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✓ Would recommend