📊 Rating Breakdown

5 stars
26
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (53)

Nicole Carter 👑
2d ago
★★★★☆

Recommended with caveats

Great barcode scanning, decent matrix inventory. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- Inventory management
- Discount scheduling
- Good support
- Quick setup

👎 Cons

- Setup took longer than expected
- Integration options are limited

Was this helpful?
✓ Would recommend
Chris Green 👑
5d ago
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with receipt customization is basic.

👍 Pros

- Barcode scanning
- Returns processing
- Matrix inventory
- Discount scheduling

👎 Cons

- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Kenneth Scott 👑
5d ago
★★★★☆

Reliable and functional

Four months in and Roller is working well. Staff trained quickly on the returns processing. Wish reporting could be more detailed was included.

👍 Pros

- Commission tracking
- Discount scheduling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Integration options are limited

Was this helpful?
✓ Would recommend
Adam Young 👑
1w ago
★☆☆☆☆

Terrible experience

One star is generous. data loss after updates every single day. Going back to our old system.

👍 Pros

- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- System crashes during peak hours
- Reports showing incorrect data
- Printer connectivity problems

Was this helpful?
✓ Would recommend
Raymond Harris 👑
1w ago
★★★★★

Outstanding product

Quick service, reliable hardware, excellent gift card system. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Purchase orders
- Layaway feature
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amanda Foster ⭐
1w ago
★★★★☆

Recommended with caveats

Solid POS system. layaway feature is excellent, time clock could use some improvement. Still recommend for sporting goods store.

👍 Pros

- Customer tracking
- E-commerce integration
- Loyalty rewards

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Juan Rivera 👑
2w ago
★★★★☆

Reliable and functional

Four months in and Roller is working well. Staff trained quickly on the employee management. Wish receipt customization is basic was included.

👍 Pros

- Employee management
- Returns processing
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Joyce Ross 👑
2w ago
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent barcode scanning. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Layaway feature
- Stock alerts
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jerry Green 👑
3w ago
★★★★★

Finally found the right POS

The layaway feature feature alone pays for itself. Add in sales analytics and it's a no-brainer for any thrift store.

👍 Pros

- Inventory management
- Customer tracking
- Employee management
- Layaway feature
- Returns processing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Foster 👑
3w ago
★★★★☆

Good POS, room to improve

Good POS for the price. customer tracking is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Barcode scanning
- Gift card system
- Matrix inventory
- Good support
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Offline mode is limited

Was this helpful?
✓ Would recommend