📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Michelle Hughes 👑
3d ago
★★★★★

Excellent POS system!

Switched from pen and paper to Revel Systems last year. Best decision we made. menu customization and guest profiles have streamlined our entire operation.

👍 Pros

- Happy hour pricing
- Kitchen printer routing
- Good support
- Modern interface

👎 Cons

- None so far

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Eric Coleman 👑
3d ago
★★★★☆

Good POS, room to improve

Four months in and Revel Systems is working well. Staff trained quickly on the online ordering integration. Wish hardware is a bit pricey was included.

👍 Pros

- Online ordering integration
- Staff scheduling
- Real-time reporting
- Guest profiles
- Reliable

👎 Cons

- Offline mode is limited

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Michelle Reed 👑
4d ago
★★★★★

Outstanding product

If you're on the fence about Revel Systems, just do it. We were hesitant at first but the inventory tracking and loyalty program won us over.

👍 Pros

- Online ordering integration
- Mobile ordering
- Waitlist management

👎 Cons

- None so far

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Kimberly Anderson 👑
4d ago
★★★★☆

Great system with minor issues

Four months in and Revel Systems is working well. Staff trained quickly on the tip management. Wish some features require add-ons was included.

👍 Pros

- Menu customization
- Tip management
- Reservation system
- Waitlist management

👎 Cons

- The mobile app needs work

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Samantha Perry 👑
4d ago
★☆☆☆☆

Avoid at all costs

Terrible experience. System down more than it's up. slow transaction processing is apparently a known issue they won't fix.

👍 Pros

- Split check feature
- Mobile ordering
- Waitlist management

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited
- Integration options are limited
- Slow transaction processing

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Henry Martin 👑
5d ago
★★★★★

Highly recommend Revel Systems

Implemented Revel Systems across all 8 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Table management
- Real-time reporting
- Kitchen printer routing
- Affordable
- Quick setup

👎 Cons

- None so far

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Brenda Walker 👑
5d ago
★★★★★

Worth every penny

Implemented Revel Systems across all 8 locations. Consistent performance and the staff scheduling makes multi-store management easy.

👍 Pros

- Online ordering integration
- Staff scheduling
- Happy hour pricing
- Modifier handling

👎 Cons

- None so far

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Willie Long 👑
1w ago
★★★★★

Excellent POS system!

Our accountant loves the table management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Modifier handling
- Course firing
- Easy to use

👎 Cons

- None so far

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Tiffany Ross 👑
1w ago
★★★★☆

Great system with minor issues

Overall very happy with Revel Systems. The menu customization works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Inventory tracking
- Staff scheduling
- Real-time reporting
- Tableside ordering
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Megan Clark 👑
1w ago
★★★☆☆

It's okay

We use Revel Systems for our pizzeria. tip management is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Affordable

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend