📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Rebecca Powell 👑
2d ago
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Revel Systems. The online ordering integration alone was worth the switch.

👍 Pros

- Staff scheduling
- Kitchen printer routing
- Waitlist management
- Good support

👎 Cons

- None so far

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Peter Stewart 👑
2d ago
★★★★★

Game changer for us

Owner of fine dining establishment here. Revel Systems has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Reservation system
- Loyalty program
- Affordable

👎 Cons

- None so far

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Jennifer Young 👑
2d ago
★★★★★

Love this system

Our accountant loves the menu customization. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Loyalty program
- Tableside ordering

👎 Cons

- None so far

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Miguel Rodriguez 👑
2d ago
★★★★★

Best decision for our business

Implemented Revel Systems across all 6 locations. Consistent performance and the table management makes multi-store management easy.

👍 Pros

- Table management
- Online ordering integration
- Tableside ordering
- Kitchen printer routing

👎 Cons

- None so far

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Eugene Rogers 👑
2d ago
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Revel Systems handles our fine dining establishment well. inventory tracking is a highlight.

👍 Pros

- Tip management
- Modifier handling
- Course firing
- Easy to use
- Modern interface

👎 Cons

- The learning curve was steep
- Integration options are limited

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Tiffany Adams 👑
2d ago
★★★★☆

Happy with Revel Systems

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Menu customization
- Reservation system
- Real-time reporting

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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Kevin Robinson 👑
2d ago
★★☆☆☆

Not as advertised

Disappointing experience with Revel Systems. The split check feature rarely works as advertised. reports showing incorrect data has cost us customers.

👍 Pros

- Kitchen printer routing

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited
- Payment terminal disconnects

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Sandra Flores 👑
2d ago
★★☆☆☆

Would not recommend

Can't recommend. We liked the split check feature demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Kitchen display system

👎 Cons

- Some features require add-ons
- System crashes during peak hours
- Slow transaction processing
- Integration failures with third-party apps

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Eugene Nguyen 👑
2d ago
★☆☆☆☆

Worst POS ever

Terrible experience. System down more than it's up. inventory sync issues between locations is apparently a known issue they won't fix.

👍 Pros

- Table management
- Happy hour pricing
- Modern interface

👎 Cons

- System crashes during peak hours
- Credit card processing failures
- Inventory sync issues between locations

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✓ Would recommend
Paul Mitchell ⭐
3d ago
★★★★★

Game changer for us

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Kitchen display system
- Loyalty program
- Real-time reporting
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

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✓ Would recommend